Duty Manager at Eastwood Cafe

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PLENTY GROUP, is a Rotorua based Hospitality Group. We are currently searching for a Cafe Manager or Duty Manager for Eastwood Cafe.

EASTWOOD cafe is located within SCION Research, adjacent to the Whakarewarewa Forest. Eastwood caters to an eclectic bunch of customers - scientists, mountain bikers, tourists, and local Rotorua east-siders out for their daily walk. Three years since opening, and we have morphed into a bustling all-day eatery, offering wood-fired pizzas, an inspiring brunch selection and delicious cabinet food.

We also provide daily catering for onsite meetings.

Open 7 days from 8am – 3pm, weekend work will be required.
And every Friday night for drinks and pizza.

Our beautiful café space is popular for private events in the evenings.

This position is full time, 30-40 hours per week (we're flexible if you'd prefer to work four days)

This is very much a hands-on position, you will be responsible for overseeing the day-to-day operations of your cafe, to ensure everything is running smoothly and efficiently while also delivering an amazing dining experience that supports our brand.

Key responsibilities include:
  • Running shifts and managing staff on duty
  • Leading by Example on the Floor
  • Weekly team roster / checking weekly payroll
  • Promotional and marketing solutions
  • Stock Management and Ordering
  • Team Training and On boarding
  • Operate and programme point of sale system
  • Working with the chef on developing new menu items

About you

You’ll be good natured, have a great sense of humour, and (like us) you’re approachable & fun. Leadership comes naturally to you, and you love to support others and get alongside your team to coach and lead by example.

You will have:
  • Previous experience in a similar role
  • Barista skills and knowledge
  • Good decision-making skills
  • Impressive time-management and organisational skills, keeping things calm and in control during busy periods
  • A positive outlook, great work ethic and genuine affinity for teamwork
  • Personal responsibility and a positive ‘nothings a problem’ attitude
  • A genuine interest and respect for our ethos around food, health, and wellbeing
  • A high level of communication skills.
Applicants must have:

At least 2 years relevant industry experience. Including experience managing a team and a background in customer service.

If you’re as passionate about hospitality as we are, please do get in touch.

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