Duty manager/ supervisor - Rotorua
Rotorua
We're on the hunt for a sharp, confident DUTYMANAGERS / FOH SUPERVISORS to take charge of service at a busy central-city venue.
Running smooth, efficient shifts with a smile
Handling customer feedback like a pro - solving issues before they become problems
Coordinating with event and kitchen teams to deliver memorable experiences
Supporting new staff with training and onboarding
Taking care of daily open/close duties, including cash-ups
Strong leadership and communication skills
Calm under pressure, quick on your feet, and solution-focused
Flexible with working evenings, weekends & Weekly based rosters
A current Duty Manager's Certificate (Preferable but not essential)
Employment type := Permanent Full time ( Minimum 30 hours per week)
Region :- Rotorua (Bay of Plenty)
Hourly Rate :- $25.00 per hour to $30.00 Per hour
Free staff meals on shift
A tight-knit team that works hard and has each other's backs
This is a hands-on, people-first role - perfect for someone who thrives in the heart of the action and loves creating great guest experiences while keeping the wheels turning behind the scenes
What you'll be doing:
Leading the front-of-house team during service or eventsRunning smooth, efficient shifts with a smile
Handling customer feedback like a pro - solving issues before they become problems
Coordinating with event and kitchen teams to deliver memorable experiences
Supporting new staff with training and onboarding
Taking care of daily open/close duties, including cash-ups
Ensuring the business is always operating within the Sale & Supply of Liquor Act
What we are looking for:
Previous experience as a Duty Manager or FOH supervisorStrong leadership and communication skills
Calm under pressure, quick on your feet, and solution-focused
Flexible with working evenings, weekends & Weekly based rosters
A current Duty Manager's Certificate (Preferable but not essential)
Someone who takes pride in service and isn't afraid to get stuck in
Number of Position Available :- 2Employment type := Permanent Full time ( Minimum 30 hours per week)
Region :- Rotorua (Bay of Plenty)
Hourly Rate :- $25.00 per hour to $30.00 Per hour
Experience :- Minimum 1 year of Commercial Experience
About you: Have a passion for Hospitality
Driven, hardworking, creative, able to multitask, and a good team playerBe responsible in ensuring all code and compliance
What's in it for you?
Competitive pay - up to $30 per hourFree staff meals on shift
A tight-knit team that works hard and has each other's backs
Opportunities to grow.
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