[ref. e35460500] Administration Assistant | Christchurch Health Campusat Te Whatu Ora - Health New Zealand Waitaha Canterbury -

apartmentTe Whatu Ora - Health New Zealand Waitaha Canterbury placeChristchurch calendar_month 

Christchurch

  • Christchurch Health Campus
  • Oncology OutpatientsPermanent full-time position working 40 hours per weekHealth New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.About the RoleThe Administrative Assistant is responsible for providinghigh-quality administrative support to ensure the smooth operation of ourOncology Outpatients service.
This role is key to delivering a positiveexperience for patients, their whānau, and clinical staff.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 3/Profile 3CFor further information about the administration andclerical pay equity settlement please follow the link below: PSANational Health Administration Collective Agreement
  • FINAL(tewhatuora.govt.nz)Whilst Health New Zealand is undergoing change, affectedemployees will be given preference and priority for this position Key ResponsibilitiesProvide reception cover, ensuring a warm, professional, and efficient serviceGreet patients and their whānau in a courteous and supportive mannerAlways maintain patient confidentiality and privacyUpdate patient demographic data accurately in the patient management systemAnswer telephone inquiries, take messages, and direct clinical calls appropriatelyIdentify and refer unwell or infirm patients to nursing staff promptlyMaintain a clean and welcoming waiting room environmentComplete administrative tasks as requested by the Team LeaderSupport the overall service provision as workload demandsCarry out additional duties in a competent and efficient mannerAbout youSkills and ExperienceEssential:Strong customer service skills with a people-focused approachConfident using data systems and quick to learn new applicationsExcellent organizational, time management, and problem-solving abilitiesHigh level of accuracy and attention to detailAbility to work independently and meet deadlinesStrong communication skills, both written and verbalIntermediate proficiency in Microsoft Word, Outlook, and ExcelFast and accurate keyboard skillsProactive and perceptive approach to administrative tasksDesired:Broad administrative experience in a health-related fieldAwareness and understanding of different cultural backgroundsKnowledge of medical terminologyFamiliarity with the public hospital system, including patient management systemsWorking at Health NewZealandHealth New Zealand | Te Whatu Orais dedicated to ensuring excellent healthcare for the people of New Zealand.
Weembrace a workforce that is diverse and inclusive so that we are betterpositioned to understand and service our community.

We welcomeapplications from our diverse Māori, Pacific, disabled, and rainbowcommunities.

How to ApplyTo apply please click
  • apply now.
  • All applicationsmust be submitted through our online career
  • s portal.

If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications asreceived and may proceed with the recruitment process, before the closing dateof this advert.

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