Financial & Retail Administrator - Christchurch
ABOUT US
Summer is coming and our business is growing! Poolwerx is New Zealand's largest franchised Pool and Spa care network of retail stores and mobile vans. Poolwerx Christchurch is a successful, multi-award-winning, established brand that is locally owned and operated in Sydenham.We are dedicated to staff wellbeing and development, and we offer a supportive and engaging work environment, creating backyard memories for families throughout Canterbury. We strive to be the best—do you?
WHY JOIN US?
We are searching for a true superstar: a Financial & Retail Administrator who is passionate about providing exceptional service. This is a new role designed to support the owners by streamlining financial processes and store operations. We offer a competitive rate, and we'll determine your final pay based on your qualifications and what you bring to the team.
We also offer a range of benefits for the right person, including:- A paid day off on your birthday
- Great team and fun social events – you'll need a sense of humour!
- Bosses who look after you
ABOUT THE ROLE
This is a new hybrid role, supporting the business owners with the crucial day-to-day running of our retail store. We are looking for someone with the drive to take on additional responsibilities and the goal of eventually being able to step up and take the reins when the business owners are away.The role is initially for 25 hours per week. As our business grows, or to support staff leave, additional hours may be available.
Our business operations run on three different computer programs used for water testing, job scheduling, inventory, and accounting processes. You will need the agility to learn these systems and understand how actions in one affect the others.
Key responsibilities will include:
Financial Administration: Maintaining accurate financial records, processing transactions, performing daily bank reconciliations, and managing accounts payable and receivable. You will also prepare and submit monthly financial reports and prepare GST and end-of-year reporting for our accountant.
Retail Store and Inventory Management: Overseeing the day-to-day running of the store, ensuring it is well-maintained, clean, and tidy. You will also manage inventory, including reviewing and placing stock orders, receiving stock and conducting regular stocktakes to ensure efficient stock levels are maintained.
Customer Service and Water Testing: Providing a reliable, efficient, and professional service to new and existing clients. You will assist in answering incoming customer enquiries received online and by telephone. In addition, you will share responsibility for carrying out in-store pool and spa water testing and providing recommendations to customers to balance their pools.
ABOUT YOU
We are looking for a highly driven person with strong attention to detail, excellent organisational skills, and a positive "can-do" attitude. The ideal candidate will have experience in accounting or financial administration using Xero. You must have a proven ability to manage customer expectations and be a strong team player who is ready to step up and take ownership.
We are looking for the following attributes:- Experience in accounting, bookkeeping, or financial administration, using Xero.
- A high attention to detail.
- Seasoned customer service experience with a proven ability to manage customer expectations.
- Self-motivated and able to work unsupervised.
- A high level of organisational skills with the ability to multi-task.
- Inventory management experience would be advantageous.
- A love of having good banter with customers to build long-lasting relationships based on trust.
- Willingness to work rostered weekend hours.
HOW TO APPLY
If this sounds like you, we'd love to hear from you!Submit your application via email to Michelle Bennett, including your CV and be sure to include a covering letter telling us why you are the right person for the job.