[ref. b43981716] New Plymouth - Marketing and Customer Experience Leader

Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

You can be part of our continuing success by joining the team at Mitre 10 MEGA New Plymouth.

• Annual KPI Bonus potential
• Monthly sales bonus potentials
• A generous staff purchasing scheme including products at our inhouse Columbus Cafe
• Multiple additional benefits including a paid day off for your birthday
• Monthly bonus potentials
• Footwear subsidies
• VTNZ and Gym discounts
• Long service leave benefits
• Employee life insurance scheme
• Annual Dental & Health checks
• This role offers you the opportunity to be an integral part of a proudly Kiwi-owned and operated independent retail business.
• We are proud to offer an industry leading learning and development framework, opportunities to grow your career, and all the tools required to perform the role.

Who you are:

• Have a passion for customer service excellence
• Have a quick and alert mind, with the ability to adapt and be flexible
• Have a willingness to learn and a can-do attitude
• Love working in and collaborating with a team
• Be energetic, positive and enthusiastic
• Have strong attention to detail
• Have experience leading and motivating a team and people leadership

What you will bring:

• At least 5 years of experience in similar marketing or communication roles
• A tertiary qualification in Marketing, communications or related discipline is desirable
• Expertise in campaign delivery, budget management and customer engagement
• A passion for local community engagement
• A strong connection to sustainable and environmental responsibility
• Strong leadership skills
• Excellent interpersonal, communication and analytical skills

The Role:

• Is 40 hours per week Monday-Friday based at Mitre 10 MEGA New Plymouth
• Provides leadership and oversight across marketing, customer experience, and sustainability, driving growth and continuous improvement
• Supports Mitre 10 Mega New Plymouth, Mitre 10 New Plymouth and Columbus Coffee Café at Mitre 10 MEGA New Plymouth
• Is supported by the Member Principal and General Store Manager
• Provides guidance and support to the Marketing coordinator

So, if you want to work in a fun, dynamic work environment and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.