Executive Assistant to 2x General Managersat NZ Ombudsman -

apartmentNZ Ombudsman placeWellington calendar_month 

Mō te Tari o te Kaitiaki Mana Tangata

  • About the OmbudsmanThe Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies.
The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration.
The Chief Ombudsman is independent and impartial, with the goal of fairness for all.He wā tino pai ki te hono mai ki tō mātou tari
  • It's a great time to join our officePublic confidence in government institutions is under pressure.
The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration.
Demand for our services is growing, and New Zealanders need us to show up in new ways and be more accessible and impactful.We have just completed an organisational wide change, and we are evolving how we do our mahi to have greater impact.
This a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation.Mō tō mātou tira
  • About the teamThis role supports the General Manger Corporate and Transformation and General Manager People and Capability.

This is a new role created as part of the recent organisational change.

Corporate and Transformation includes Digital and Technology, Security, Information and Knowledge Management, Project Management Office, Finance and Business Services while People and Capability contains People Enablement and Learning and Capability.

Both groups are strategic enablers to the business and work together to deliver meaningful outcomes.

Mō te tūranga
  • About the roleAs Executive Assistant to two General Managers, you will play a vital role in enabling two busy senior leaders to plan and operate at their best.

You will coordinate the work, manage competing priorities across the two portfolios, adapt to different working styles, and build the systems and relationships that allow both leaders to focus on what matters most.

The ability to coordinate collaboratively across two senior leaders and maintain oversight of two distinct but connected work programmes is central to success in this role.
You'll have excellent judgement, a high level of discretion and the ability to work independently across a wide range of tasks.
You can expect to be involved in diary and correspondence management, project coordination, financial reporting, governance support, and more.You will also be part of a cohort of EAs providing similar support services to other senior leadership members.Other tasks include but are not limited to:Read, assess and route incoming material, providing guidance on urgency and priority for handling or delegationPrepare and maintain records, meeting papers, reports, registers and other documentation to a high standard for both leadersProvide secretarial and governance support including coordinating agendas, recording minutes and tracking action items for relevant groupsCoordinate meetings and events, including programme finalisation, catering, technical arrangements and liaison with guests and speakersManage travel arrangements including itineraries, flights, accommodation and transportationProvide financial reporting support including monthly reconciliations, credit card and expense managementHe kōrero mōu
  • About youTo be successful in this role you will have:Proven experience as an Executive Assistant supporting senior leaders, ideally including experience supporting more than one leader simultaneouslySound administration and office management experience, with the ability to manage multiple and competing priorities across different portfoliosComprehensive proficiency in the Microsoft Office suite including Word, Excel, PowerPoint, Outlook and TeamsExcellent written and oral communication skills, with the ability to draft and finalise high-quality correspondence and documentationOutstanding interpersonal and relationship management skills, with the ability to build rapport quickly and engage confidently with senior stakeholdersDemonstrated ability to adapt quickly to different personal preferences and working stylesDemonstrated ability to handle sensitive and confidential information with the utmost discretion and integrityStrong time management and problem-solving skills, with the ability to use initiative and work accurately under pressureTe painga o te mahi tahi me mātou
  • Our benefits, what we offerBecoming part of exceptional teams in a dynamic organisation that is clear about its mission and what it needs to do to achieve it, where the work is both challenging and rewarding.
Your development and growth will be nurtured, and your work recognised and valued.Genuine career opportunities and professional development through training and mentoring by senior members of your teamFlexible working optionsCompetitive remunerationThree extra Annual Leave days after 12 months of employmentOnsite gym and personal trainer, free to all employeesThree paid office holidays between Christmas and New YearEmployee Assistance Programme (EAP)Me pēhea te tono
  • How to applyTo apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter.

For further information about this vacancy please email recruitment@ombudsman.parliament.nz.All applicants will have a legal entitlement to work in New Zealand.

Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.As the Ombudsman's role is to provide fairness for all New Zealanders, it is important that our staff represent New Zealanders from all walks of life.

We value your individuality and how you can contribute to our team.

We encourage applicants from all walks of life.Depending on skills and experience the salary is expected to be between $61,701 to $80,982 with $77,126 being the mid-point.This role is based in Wellington.Applications close 5pm, 16 April 2026

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