Peer Support Service Manager

Ma mua ka kite a muri. Ma muri ka ora a mua

Those who lead give sight to those who follow. Those who follow give life to those ahead

Are you a bold, compassionate leader with lived experience and a passion for transforming mental health support?

Do you thrive in dynamic environments and want to shape the future of peer-led services in WALSH Trust?

If you're ready to lead with heart, vision, and purpose — we want to hear from you.

Who are we?

WALSH Trust is a multi-award-winning provider of mental health, peer and wellbeing services, delivered in the Waitakere region since 1988. We are known for our values-led, recovery-focused approach and champion lived experience and community connection in everything we do.

The role:

The role of Peer Support Service Manager is responsible for the development, management and provision of peer support services and the day-to-day delivery of a range of recovery focused support services. A personal lived experience of mental illness/distress and/or addiction is essential for this role as well as experience developing and managing services within a health or community setting.

This is a varied and exciting role as a member of WALSH Trust's Senior Leadership Team; it is based in West Auckland. Reporting to the General Manager, you will also be working closely with the Executive Team in developing a strategic vision for the delivery of peer support services that align with the Consumer/Peer Support/ Lived Experience (CPSLE) Competencies and support the growth of peer support options for our communities.

It is an expectation that these services consistently represent the leading edge in evidence-based, recovery-focused community-based support services, while meeting contractual expectations and obligations.

Responsibilities:

• Leadership – operational and strategic - activities that contribute to the development and overall well-being of WALSH Trust, and the provision of exceptional services.
• Management of a team of Peer Support Workers delivering services in the community
• Ensuring health and safety
• Relationship management with key external stakeholders
• Participating in an on-call roster

We think you will be the person we want to meet if you have (and are looking to further develop):

• Understanding and experience applying the CPSLE competencies within mental health and helping others to work in a manner consistent with these.
• Experience in a management/leadership role(s)
• An understanding of Te Tiriti o Waitangi and Maori models of health and how they support our work
• An ability to inspire, motivate, support, encourage and develop a diverse team of professionals to achieve tangible goals and outcomes
• Confidence navigating complexity, holding space in distress, and supporting others to do the same.
• An appreciation of the challenges of delivering responsive services within diverse community environments
• Excellent interpersonal and written communication skills – including competence and confidence using Microsoft Office
• A current full driver's license
• A relevant tertiary qualification

We will offer:

• a competitive salary package
• opportunities for ongoing development and connection with CPSLE workforce
• external and internal supervision
• 5 weeks of annual leave, wellbeing leave and a day off for your birthday
• a vehicle that is available for private use
• a great team support network

If you are seeking a role that is satisfying and utilises the full range of your skills and creativity, please apply in confidence through our website www.walsh.org.nz. Please call Ashleigh Clarke (General Manager) 021920251 if you would like to discuss the role.

For current employees these checks are repeated every three years We will be contacting applicants as applications are received and this ad might close early if the right candidate is found. Apply today!