Administration - Taupo
About the RoleAs a successful Clerical Reliever, you will play a key role in providing cover for planned and unplanned absences and peaks in service workload to the administration teams in the Renal, Rheumatology, Diabetes, Endocrinology and Pain services.
This is an 80-hour per fortnight, permanent position where you will be working from Monday to Friday between the hours of 8:00am to 4.30pm.Day to day you will be involved in supporting the processing of patients referrals, booking patient appointments, managing administrative tasks and liaising with clinical staff to support patient care.
You will also ensure that patients are supported as they arrive for their appointments. Key responsibilities of the role:The Clerical Reliever role is essential in assisting with the smooth running of the Chronic Conditions Services. The role includes:Carrying out administrative activities accurately and promptlyMaintaining accurate records and waitlists of patients awaiting care.Booking patient appointments in the patient management systemProcessing referralsResponding to patient enquiries relating to appointments and liaising with clinical teamsCovering reception duties when and as required Click here to view the position description.
About the ServiceWaikato Hospital in Hamilton is one of New Zealand’s largest tertiary, teaching hospitals.We are a value based and inclusive organisation that is committed to deliver the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve.We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value see more applicants from our Māori communities. About youAs a Clerical Reliever in our Chronic Conditions Services, we are looking for people who have/are:Proven competence with Microsoft Office Suite / data entry / typing/emailPrevious administration experienceOrganised, efficient and able to prioritise their workload effectivelyExceptional at customer serviceDetail orientedExperience in a health environment or knowledge of clinical terminology would be an advantage, but not essential.
Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to ApplyTo apply please click “Apply online” or apply via our Waikato Careers website by clicking here.All applications must be submitted through our online careers’ portal before 11:59 pm on 10 July 2025.
If you have any questions about the role, please contact Shivani Kulkarni in the Recruitment Team on Shivani.Kulkarni@TeWhatuOra.govt.nz(alternatively) please contact Chronic Condition Services Admin Team Leader Mauro Campos at mauro.campos@TeWhatuOra.govt.nz. We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.