Administration - Taupo

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Waikato HospitalPermanent, Part time (up to 0.8 FTE)Be part of a small, friendly team of people supporting frontline nursing services to deliver care by creating high quality staff rosters. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the RoleAs a rosterer, you will join our centralised rostering service team based at Waikato Hospital. Working with clinical managers, you will create rosters for frontline nursing and midwifery clinical services. In your role you will also be a source of expertise available to other services looking to develop good rostering practice and roster development tools and approaches.

While the roster process is well established, each roster period presents unique logistical problem solving challenges, to create balanced, high quality rosters. Key responsibilities:Develop staff rosters for the frontline nursing and midwifery clinical services supported by the centralised rostering serviceMaintain the information for the portfolio of services for which each rosterer is responsible.Create a roster every 4 weeks for each service, taking into account service needs, staff requests, employment conditions and good rostering practice.Work collaboratively to develop professional relationships with senior clinical managers to support the rostering process and roster creationProvide expert knowledge and advice on rostering and using rostering tools and techniques to the organisationEngage in continuous improvement, of own practice and the team's to increase our effectiveness and the quality of our rosters and rostering tools and processes.

Click here to view the position description. About the TeamThe role is at Te Whatu Ora – Waikato district as part of the decision making hub called the Integrated Operations Centre (IOC). We are a small, friendly team with a lot of knowledge and experience in rostering techniques and approaches and are always looking for ways to build on what we do and how we can get workable and balanced rosters.

We are seen as a source of expertise on rostering and rostering tools and have a collegial and mutually supportive approach to training new rosterers and in providing ongoing support as they take on their own roster portfolios. About youThe experience and professional requirements needed in the role are:Well developed problem solving, critical thinking and analytical skills, numerate and with proven record of attention to detail and accuracyA mature and professional manner at all times and in all aspects of work and conduct (e.g. discrete, tactful, understand the importance of confidentiality and privacy)Excellent interpersonal and communication skills with an ability to work collaboratively as part of a team and with others at all levels of the organisationStrong skills, experience and ability in using and learning computer systems and applicationsSelf-motivated and takes pride in providing a service and has a 'can do' attitude to dealing with problems as they arise.Degree in administration/management/health sciences or 5+ years experience in an administration based role.Ideally, but not essential, has previous experience in workforce planning/rostering for a complex environment such as health and understands employment conditions as relating to healthy rostering practices.Ideally, but not essential, a current New Zealand Driver's license.

Our priority is to find people who have the right skills and attitude that will make them a great fit for our team.If you are not experienced full training will be given Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to ApplyTo apply please click “Apply online” or apply via our Waikato Careers website by clicking here.All applications must be submitted through our online careers’ portal before 11:59 pm on 8 July 2025.

If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz. We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

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