Clinical Administrator | Burwood Health Campusat Te Whatu Ora - Health New Zealand Waitaha Canterbury - - Christchurch - ref. m25273019
Christchurch
- Burwood Health Campus
- Orthopaedics DepartmentFull time permanent position working 40 hours per weekHealth NewZealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti oWaitangi and is committed to building a health system that serves all NewZealanders.About theroleOrthopaedicsis a busy service that provides both acute and planned elective orthopaedicsurgery to the population of Canterbury and the wider region.
The primary purpose of this role is to ensurethat patient booking practices adhere to Health NZ Te Whatu Ora WaitahaCanterbury standards and Ministry of Health targets.As aClinical Administrator, you will play a pivotal role in managing the bookingprocesses for outpatient clinic appointments and elective outpatient/inpatientadmissions.
You will work closely with the Team Leader, Service Manager, andClinical Director/Triaging Clinician to ensure patients receive timelytreatment within established guidelines.As part ofthe Administration and Clerical Pay Equity Claim settlement this role hasbeen mapped to National Band 4 /Profile 4AFor furtherinformation about the administration and clerical pay equity settlement pleasefollow the link below: Administrationand Clerical Pay Equity- Te Whatu Ora
- Health New ZealandKeyResponsibilities include:Transcription Duties.Provide excellent customer service to patients, clinicians, and other stakeholders.Maintain patient confidentiality and privacy.Standardize processes using the SI PICS system and Waitaha Canterbury Elective Services Guidelines.Prioritize patient bookings based on need and planned care requirements.Manage outpatient/inpatient waitlists and bookings to ensure utilisation to full capacity.
Project monitoring and implementation of improvement initiatives to support the service.
About youSkills and experienceEssential:Excellent customer service skills with a people-focused approach.Technical proficiency, including experience with data systems and the ability to quickly learn new applications/systems.Strong organizational, time management, and problem-solving skills.High level of accuracy and attention to detail.Excellent keyboard skills (typing speed of 50-70 wpm).Ability to meet deadlines and work independently.Effective coordination and multitasking abilities.Team player with intermediate to advanced Microsoft Office skills.Exceptional keyboard skills.Excellent written and verbal communication skills.Demonstrated perceptiveness and proactive approach in an administrative role.Desired:Broad administrative experience in a health-related field.Awareness of diverse cultural backgrounds.Knowledge of medical terminology.Familiarity with transcription duties.
Familiarity with the public hospital system, including patient management systems.If you arepassionate about providing high-quality patient care and meet thequalifications outlined above, please apply now with your resume and a coverletter detailing your relevant experience.
Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.
We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.
How to ApplyTo apply please click- apply now.
- All applicationsmust be submitted through our online career
- s portal.
If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.