E-commerce Payment Solutions Manager - Auckland

MIE PAY NZ LIMITED

Guaranteed hours of work per week: 35 hours.

MIE PAY NZ LIMITED, is a leading financial technology company that providing integrated digital payment and ecommerce solutions tailored for businesses across retail, hospitality, and education sectors, and are committed to helping our clients improve operational efficiency, financial compliance, and payment security.

As we continue to expand our service offerings, we are seeking a skilled and motivated E-commerce Payment Solutions Manager to join our Auckland-based team.

This is a key role responsible for promoting, implementing, and supporting our digital payment platforms, including point-of-sale (POS) systems, online gateways, and order management tools. You’ll work closely with local businesses, online merchants, and educational institutions to ensure successful system integration and client satisfaction.

Key Responsibilities:

• Promote and implement point-of-sale (POS) systems and online payment solutions across

• Develop and execute business development strategies tailored to local market conditions.
• Coordinate with internal technical teams for product integration, maintenance, and upgrades.
• Liaise with clients to assess ICT requirements and recommend suitable solutions.
• Assist in onboarding and implementation of payment systems, including training and troubleshooting.
• Monitor and resolve technical issues such as transaction errors and reconciliation discrepancies.
• Conduct competitor and market research to support strategic planning.
• Oversee deployment processes, including contract management, logistics coordination, and user education.
• Facilitate localization and customization of platform features in collaboration with

• Provide technical assistance during POS hardware/software installation, API integrations, and gateway configuration.
• Gather user feedback and relay to the product team for continuous improvement.
• Deliver bilingual support (English and Mandarin) to assist clients with operational and

technical inquiries.

What We’re Looking For:

• Bachelor’s degree in Information Technology, Business, E-commerce, or a related field (preferred).
• Minimum of 3 years’ experience in ICT business development, digital payments, or ecommerce solutions (preferred).
• Demonstrated understanding of POS hardware, payment gateways, and system integrations.
• Proven experience in client relationship management and business solution delivery.
• Strong communication skills in both English and Mandarin.
• Familiarity with financial processes including settlement and reconciliation.
• Knowledge of New Zealand compliance and regulatory frameworks, including the Financial Markets Conduct Act and AML/CFT regulations.

What We Offer:

• Competitive salary
• Supportive team culture
• Opportunities for professional growth in a fast-evolving industry
• Dynamic, bilingual work environment

Please send your CV and a brief cover letter outlining your experience and interest in the role to Joanna@miepay.com or apply straight away here.