Trade Support / Administration / Customer Service
Are you a highly organised individual with a knack for customer service, admin and trade support? Do you enjoy being part of a busy team that supports tradies, builders, and DIY customers? We want to hear from you!
We’re on the search for someone to join us in a Trade Support / Admin / Customer Service role at Mahia ITM. This role comes with a little bit of everything — from helping at the showroom counter, to checking off inwards goods, and everything in between, no two days will be the same!
If you’re the kind of person who likes variety, stays calm under pressure, and enjoys being part of a hard-working, down-to-earth crew — we’re keen to have a chat.
Key Responsibilities include, but are not limited to…- Assist trade customers with quotes, orders, and product inquiries
- Process sales and purchase orders using our POS and inventory systems
- Maintain accurate records and help manage stock levels
- Support the team with general administration and reporting duties
- Liaise with suppliers, contractors, and delivery teams
- Provide friendly, helpful customer service to remote customers and in the showroom
- Strong administration or trade support experience in any industry
- Excellent communication and problem-solving skills
- High attention to detail and ability to multitask
- Comfortable with computer systems (training provided)
- A positive attitude and team-first mindset
- Building industry knowledge is a bonus
- Friendly, down-to-earth team environment
- Variety in your workday – no two days are the same
- Supportive management and opportunities to grow
- Be part of a trusted brand in the building industry
- Competitive rate and staff purchasing perks
Attitude over experience! If you’ve got the right stuff, we want to hear from you!
Send your CV and a brief cover letter to josh@mahiaitm.co.nz or drop it off at the Mahia ITM store.
Build your future with Mahia ITM – where locals support locals.