Restaurant Manager

New Fortuna Restaurant is Wellington’s premier destination for Chinese cuisine. Owned by SATAY KINGDOM LIMITED, we pride ourselves on outstanding service, high-quality ingredients, and a vibrant dining experience.

We are seeking an experience Restaurant Manager to join our team. This is a permenent role with a minimum of 30 hours per week. As the manager, you will be responsible for all aspects of front- and back-of-house operations, in line with the following requirements:

• Oversee day-to-day service delivery, ensuring a consistently high standard of food, beverage, and customer service.
• Implement and monitor standard operating procedures to maintain quality and hygiene.
• Recruit, train, roster, and supervise staff.
• Conduct performance reviews, coach staff, and manage disciplinary processes.
• Prepare and manage budgets, forecasts, and P&L reports.
• Monitor inventory, ordering, and supplier relationships to control costs.
• Ensure accurate payroll processing and compliance with the Employment Relations Act.
• Handle customer feedback and resolve complaints promptly.
• Work with marketing to drive promotions, social media engagement, and community events.
• Maintain a safe workplace under the Health and Safety at Work Act 2015.
• Conduct regular risk assessments and staff health & safety training.
• Requirements:

High level of literacy in Microsoft Office and POS systems.

• Minimum 3 years’ relevant experience in hospitality industry or Tertiary qualification in Hospitality Management, Business, or relevant areas.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Sound financial acumen and experience with budget management.
• High level of literacy in Microsoft Office and POS systems.
• New Zealand citizen or resident preferred