People Services Team Leader - Advisory
Ventia are seeking a proactive, people-focused Employee Relations Team Lead to join our dynamic People and Culture team based at our head office in the Auckland CBD.
WHAT’S IN IT FOR ME?This is more than just a leadership role – it’s an opportunity to make a real difference in a large, diverse organisation that values Collaboration, Challenge, Integrity, and Ingenuity. You will work on complex and varied employee relations cases that will challenge and grow your expertise every day.
The workforce you’ll support brings a wide range of backgrounds and experiences, giving you exposure to situations that will enrich your professional development.
You won’t be doing it alone! This role sits within a well-connected Australia and New Zealand People Services team, meaning you’ll have access to knowledge, collaboration, and ongoing support across the region.
ABOUT THE ROLE
In this role, you will be supporting a predominantly blue-collar workforce in the Asset Management and Infrastructure services sector – so every day brings meaningful, hands-on impact that makes a difference in the community.
As the ER Team Lead, you’ll look after a small, dedicated team (one Senior Advisor and one Advisor), and act as the first line of support for their queries and casework. You will help support and develop your team members by providing coaching and contributing to peer reviews and act as key support to the People Services Manager-Advisor, including stepping in as 2IC when required.
Other key responsibilities- Quality and Compliance – ensure consistent case compliance by auditing casework, closing matters in a timely and accurate matter, and offering clear guidance on polices, enterprise agreements, and industrial legislation.
- Stakeholder Management – Act as trusted advisor, managing complex matters and supporting leaders with practical, risk-aware solutions.
This is also very much a hands-on role with around 90% of your time also actively spent on managing up to 10-15 cases at any given time.
ABOUT YOU- Qualification in Human Resources, Industrial Relations, or a related discipline
- Solid knowledge of employment and labour law, ideally within a blue-collar setting
- Demonstrated experience in a similar role such in the field of Employment relations or as HR Business Partner in a medium to large organisation
- Strong leadership skills – able to motivate others
- Excellent stakeholder management – you are able to communicate with clarity and empathy
- Calm under pressure, organized, and able to juggle competing priorities.
ABOUT VENTIA
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds.With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
APPLY NOW!Apply now to help shape a positive, fair, and supportive workplace for all! Shortlisted candidates will be asked to complete a medical as well as a police check. For inquiries, email marie.sinajon@ventia.com
DIVERSITY
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Maori and Pasifika people, LGBTTQIA+, Women, Veterans and spouses and people with disabilities.
Position Reference Number: 162967