Accounts Receivable and Billing Officer

placeAuckland calendar_month 
Please Quote Reference Number 14047
  • Experience in accounts receivable, payable and general finance admin
  • Based in Wairau with occasional travel to Newmarket
  • Make a difference in a role that truly matters

Harbour Cancer and Wellness is seeking an experienced and compassionate Accounts Receivable and Billing Officer to join our dedicated team. Based at our Wairau Road centre, this vital role supports both our patients and our finance operations, ensuring timely and empathetic coordination of billing, invoicing, and accounts management.

We are a purpose-driven organisation supporting people through some of the most difficult times in their lives. Our team works collaboratively to deliver the highest standard of patient care, and your contribution behind the scenes will make a real impact.

This role plays a key part in ensuring the seamless operation of the accounts department, including accounts payable, receivable, bank reconciliations, and debt collection. You'll liaise directly with patients, insurers, healthcare providers, and suppliers - often during challenging moments in a patient's journey - so empathy, professionalism, and clear communication are essential.

Responsibilities wil include, but will not be limited to:
  • Manage accounts receivable and payable, including supplier statement reconciliation and payment processing
  • Perform regular bank and credit card reconciliations
  • Respond to accounts-related queries via phone, email, and in person
  • Follow up on overdue accounts with care and professionalism
  • Prepare and issue invoices to patients and insurers (leave cover)
  • Assist with monthly clinical trials invoicing and voucher management (leave cover)
  • Create and update patient estimates (leave cover)
  • Maintain accurate financial records in the Practice Management System
  • Support cross-functional teams and continuous improvement initiatives

You will also provide leave cover for patient invoicing, estimates, and clinical trials administration, and contribute to projects that improve finance processes across the organisation.

To be considered for this opportunity, you will need to demonstrate:
  • Proven experience in accounts receivable, payable, or general finance administration
  • Strong interpersonal and communication skills, especially in sensitive or high-stress situations
  • A detail-focused approach with excellent time management
  • Confidence using financial software, Outlook, Excel, and cloud-based systems
  • A calm, empathetic, and professional manner when working with patients and their families
  • Knowledge of privacy and health-related legislation is a plus
  • Flexibility and willingness to assist with broader administrative duties when required

At Harbour Cancer and Wellness, we're more than just a healthcare provider, we're a team of passionate professionals committed to supporting patients through every step of their treatment journey.

Our values-driven environment offers:
  • A compassionate and collaborative workplace
  • Opportunities to contribute to meaningful work
  • Ongoing support and professional development
  • Modern facilities in a well-established, trusted organisation

If you're ready to apply your skills in a role where what you do really matters - we'd love to hear from you.

APPLY NOW through our online application form.

Please Quote Reference Number 14047

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