Booking Administrator - 4th Floor Outpatientsat Te Whatu Ora - Health New Zealand Southern - - Balclutha

apartmentTe Whatu Ora - Health New Zealand Southern placeBalclutha calendar_month 

Dunedin HospitalPermanent, part

  • time role (0.9 FTE), Monday to Friday role with hours worked between 8am
  • 5pmSalary band between $75,201
  • $78,358 per annum pro-rataHealth New Zealand
  • Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the roleThis role plays an essential role in ensuring the successful provision of patient-centred care by fostering a welcoming environment for patients right from the start.Duties include:making appointments (new and follow-up) for surgical services such as General Surgery, Colo-rectal and Urology into the computer systempreparing referrals to send to Clinicians for triagingreceiving referrals back and loading these onto waiting lists from where appointments for clinics and associated tests are made.This role is heavily involved with administrative processes for outpatients, and we're looking for someone who is 'on the ball' when it comes to ensuring that the necessary paperwork is accurate.
The role also involves a significant amount of communication with other key members, including patients.About the Team/Service/LocationHealth New Zealand
  • Te Whatu Ora
  • Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities.
We take pride in all the services we provide, and our aim is to improve, promote, and protect the health of our region.
We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.About youYou must:be a team player with very good communication skillsbe able to demonstrate flexibilityunderstand and appreciate the need for attention to detailbe comfortable interacting with a variety of people and attending to issues that arise
  • usually at the same time!We ask that in your application you demonstrate how your previous work experience in administration and/or customer service roles has honed your ability to prioritise and juggle tasks within demanding timeframes.Excellent computer skills are essential, and database experience using HCS and SIPICS is preferred, but full training will be given to the successful applicant to ensure comfort and confidence with our systems.View position description.Working at Health New ZealandHealth New Zealand
  • Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to applyTo apply, please click 'apply now'.
All applications must be submitted through our online careers portal by Tuesday, 21 October 2025.

If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@tewhatuora.govt.nzWe will review applications as received and may proceed with the recruitment process before the closing date of this advert.We only accept online applications.

Please apply via our website.

apartmentTe Whatu Ora - Health New Zealand SouthernplaceBalclutha
of the service and organisation.The Booking Administrator ensures that the patient journey through the outpatient service is as stress free as possible for the patient, and that appointment scheduling and processes are achieved in a timely and accurate manner...
apartmentTe Whatu Ora - Health New Zealand SouthernplaceBalclutha
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apartmentTe Whatu Ora - Health New Zealand SouthernplaceBalclutha
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