Operations Assistant (auckland Or Christchurch)
ABOUT US
EPIC Campers is no ordinary campervan rentals business. We’re small but mighty, with a growing fleet, depots and team in both Auckland and Christchurch.
We’re on a missiong to deliver the ultimate 1-2 person NZ campervan experience. With over 250 5-star Google reviews, we’re known for our innovative campervans, smart processes, and exceptional personal service.
THE ROLE
We’re on the hunt for two new all-star Operations Assistants. One based in Auckland (Mangere), and another in Christchurch (Kaiapoi).The role will support our branch team with day to day operations starting from late August / early September.
There will be a minimum of 25 hours per week, rostered between Mon-Sun (most weeks will be 35-40 hours).- When you apply, please mention if you’d like to apply for Auckland or Christchurch or both.
KEY RESPONSIBILITIES
Welcome customers to our depot at pick up, give them a full rundown of the campervan and ensure they’re set for their trip.
Handle drop-offs: Meet customers, perform vehicle checks, and update systems like a boss.
Roll up your sleeves to ensure vehicles are cleaned and prepped to EPIC Campers’ high standards, with all equipment on board before each hire.
Handle basic customer inquiries via email, Whatsapp, phone.
Perform basic vehicle maintenance, including fluid top-ups, wiper blade replacements and more.
Take care of basic campervan interior fixes such as curtain tracks, drawer catches, or or small parts replacements.
Admin tasks and ad-hoc errands such as taking vehicles to and from suppliers
WHAT YOU’LL BRING
Be an allrounder with a “roll up your sleeves and get-it-done” mentality, able to smash through the priority hands-on work and make it happen.
Stellar communication skills, both written and verbal.
High attention to detail—you love following processes and take pride in a job well done.
Solid DIY skills—You’re handy with common tools and are good at fixing things.
Basic knowledge of vehicle mechanics
A minimum of a year’s experience in a dynamic operations or customer facing role (bonus points if it’s in a small business).
A full drivers licence and your own transport to get to and from our depot.
A growth mindset—you’re hungry to learn new skills, constantly improve and take feedback like a champ.
NICE TO HAVE
Experience in camper/car rentals, tourism, hospitality, or travel.
Experience in cleaning / vehicle grooming.
Knowledge of vehicle compliance, servicing and maintenance.
A history of travel or living overseas.
Startup or small business experience.
A love for campervans, road trips, and epic travel adventures.
WHAT WE OFFER AT EPIC CAMPERS
The chance to join a fast-growing, innovative small tourism business with huge career growth potential.
A fun, fast-paced startup culture that’s big on results and low on red tape (no two days are ever the same!).
Generous pay of $27.8 / hour depending on experience / skills.
An annual performance bonus worth up to 10% of your salary (kicks in after 3 months).
Free campervan rentals during off-peak times.
If this job ad has you pumped, when you apply please send us a short cover letter telling us a bit about yourself and why you’d be a great fit. Please tell us if you’d like to apply for the Auckland or Christchurch position or both.
**Note: Please don’t call us or drop into our depot in person! – Apply online only **
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