Office Manager - ref. p895023

As our Office Manager, you will be the backbone of our operations, ensuring that everything in the office—and out in the field—runs efficiently. Your main responsibilities will include:

• Customer Service & Communication
• Respond to client inquiries via phone, email, and messaging apps
• Schedule cleaning jobs and manage last-minute changes or cancellations
• Provide quotes and handle follow-ups with professionalism
• Staff Coordination
• Able to step in and do the cleaning activities when staff are away
• Create and manage weekly cleaning rosters
• Track employee hours and update timesheets
• Support staff onboarding, documentation, and communication
• Admin & Office Tasks
• Maintain client records and job logs
• Order supplies and monitor stock levels
• Accounts Support
• Assist with invoicing, payroll, and expenses
• Liaise with our accountant/bookkeeper when needed

• Must have at least 3 years of relevant work experience or a tertiary qualification in business administration
• Experience in a similar office management or admin role (cleaning industry a big plus)
• Excellent communication skills – clear, friendly, and professional
• Excellent organizational and multitasking abilities
• Confident using MS Office and general office systems
• Able to work independently and take initiative
• Supervise team members and be hands-on when required to do the cleaning tasks
• Positive attitude and problem-solving mindset
• Valid Driver’s License
• Must be drug and alcohol free
• Must be of good character and have a clean record
• Must also be comfortable working around pets and take responsibility
• Understanding of health & safety Standards for service businesses
• Ability to be pro-active, professional and adaptable
• Must be available to work Monday to Saturday between 07:30am and 5pm

• Competitive pay based on experience $30 - $35 per hour
• Guaranteed full-time work - at least 30 hours per week