Assistant Manager

Job Title: Assistant Manager

Key tasks and responsibilities:

• To ensure the highest level of food and customer service are provided and strive to continually exceed customer’s expectations.
• To make marketing decision and devise promotion methods
• To manage suppliers and products, and control the stock levels
• To consult with the chefs on menu planning and purchasing policy
• To plan budget and manage the profit and loss
• To supervise chef and staff and assess staff competency
• To carry out on recruitment and staff training
• To communicate with customers, and respond to requests and feedbacks
• To ensure compliance with governmental and occupational health and safety Acts and regulations.
• To implement and reinforce restaurant standards, policies and procedures
• To handle complaints effectively and deal with difficult customers
• To carry out other duties as directed by Manager and Director

Guaranteed hours of work per week: Minimum 40 hours, permanent full-time

Requirements for the job:

• At least 6 months of relevant work experience
• Qualification in management would be an advantage
• Strong understanding of business management
• Excellent problem-solving, and customer service skills
• Exceptional communication and interpersonal skills
• Full time availability
• Able to work on public holidays and weekends
• No criminal record
• Candidates need to be NZ citizens/residents