[ref. k33514001] Duty Manager
We’re looking for a capable and confident Duty Manager to help lead our front-of-house team and ensure smooth, safe, and professional nightly operations.
The Role:As Duty Manager, you’ll be responsible for managing the venue during your shifts, supporting staff, maintaining a safe and compliant environment, and delivering top-tier customer service.
You’ll need to be proactive, level-headed, and able to manage a busy late-night environment with maturity and professionalism.
Key Responsibilities:
Oversee and support staff on shift
Maintain host responsibility and ensure compliance with the Sale and Supply of Alcohol Act
Manage customer interactions and resolve issues when needed
Ensure a clean, safe, and welcoming venue
Cash handling and shift reconciliation
What You’ll Need:
Current Duty Manager Certificate (or LCQ with ability to obtain the cert)
Experience in hospitality, nightlife, or entertainment
Strong leadership and people management skills
Confident, calm, and reliable under pressure
Comfortable in an adult entertainment environment
What We Offer:
Competitive pay based on experience
Flexible shifts (nights and weekends required)
Opportunity to grow into a senior role
Work in one of Wellington’s most well-known nightlife venues
Apply NowIf you’re ready for a dynamic leadership role and enjoy a fast-paced, engaging environment, we’d love to hear from you.
NO CRIMINAL RECORD
All applicants must have PR or Citizenship
Mermaid is an Adult Entertainment venue in Wellington CBD open 7 days per week from 7pm
other positions availablehttps://themermaid.co.nz/work-for-us/