Area Service Manager - Christchurch

Heavy Diesel Parts and Services is a well-established and trusted name with seven locations based in Canterbury and the West Coast. We are an Authorized Dealership for Kenworth and DAF trucks, as well as providing a full-service workshop for Cummins engines, and we strive to deliver excellence.

Area Service Manager Christchurch.

In this role, you will have responsibility for two branches based in Christchurch and Rakaia, Canterbury.

Responsibilities Include:

• Effective management and leadership of your team to ensure a high level of customer satisfaction is achieved.

• Identify the client’s needs and explain/demonstrate HDPS services to them, which may involve technical

• Ensure branch financial budgets, WIP and other targets are achieved monthly.
• Mentor staff and identify training needs.
• Provide Regular reports to the Senior Leadership team.
• Seek out new business opportunities.
• Ensure that the companies' Health and Safety policies are adhered to at all times.
• Work with Managers of other HDPS locations to build a ONE TEAM environment.
• Attend and actively participate in Monthly Management meetings.

Key Attributes Include:

• The successful candidate will have strong leadership experience, a customer-focused approach to

• Organised and proactive in your approach to work, your character sees solutions, not problems.
• Experience in leading teams in a customer service environment to high performance through coaching,

• Experience in growing a customer base, developing customer relationships and increasing revenue.
• The ability to manage administration and work to tight deadlines in a calm, accurate and effective manner.
• Good computer literacy with experience in Outlook, Excel and general invoicing software.