Customer Liaison Concierge
7:30am - 4:30pm Monday to Friday (no weekend shifts!)
- $55,000 - 60,000 annually
- IMMEDIATE START
Our Dunedin based clients are seeking an enthusiastic customer service superstar to join their Dunedin based team in this permanent / full-time position. They're locally operated with a large number of foot traffic, inbound and outbound calls, you will need to be confident communicating effectively to succeed in this role.
THE ROLE:
Reporting to the Marketing Coordinator, you will be a key liaison between the various sectors of our client's business and the customers. A high level of customer service and experience building and maintaining relationships is required in this pivotal role and is incredibly important to the success of the business.You'll be responsible for handling all inbound and outbound customer communications via phone and face-to-face interactions.
You will work closely with various departments within the business to ensure customer expectations and needs are being met while always maintaining the high work standards as required by the company.
KEY REQUIREMENTS:
- Prior experience in a front-facing customer role is essential.
- Exceptional customer service background in a fast-based environment.
- Ability to build and maintain lasting relationships.
- High standard of personal presentation.
- Strong organisational and time management capabilities.
- Excellent communication skills.
- Enthusiasm, and great problem-solving skills.
READY TO APPLY?
If you know this role matches your skillset and you are looking for a change hit APPLY NOW!
To find out more or have a confidential chat you can contact Alicia via her details: Alicia - 027 752 8466 / alicia@platinumrecruitment.co.nz
Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered.
Platinum Recruitment are proud to be a member of Diversity Works New Zealand and believe in equal opportunities for all and we actively promote diversity and inclusion in all our recruitment processes "Do workplace inclusion well and do well because of it"