Receptionist - Kaitaia - Whangarei
- Are you keen to facilitate the transformation of lives impacted by substance use?
- Come and work with the team at The Kaitaia Bridge, in a role with The Salvation Army Addiction Services - in which the right person can make a real difference for people in our community.
- The successful applicant will be an integral part of the team as we serve our community.
- The successful applicant will use their excellent customer service skills to provide a warm welcome to visitors to our site, and to support them to engage with our team who work to provide help to those who need it.
- Use your outstanding administration skills to provide operational, and practical assistance to the team.
- This is 30 hour per week permanent role.
**About the Department/Operation/Programme:**
The Salvation Army Northland Regional exists to provide safe, integrated, high quality treatment and support services to people whose lives have been affected by alcohol or substance use. Our services are evidenced based best practise and are known for being people-centred, caring, transformative and responsive.
**About the role**- To provide a first impression for our site that reflects who we are and what we aim to achieve.
- The role includes working with members of the public seeking help, ensuring visitors to the site are welcomed and can access what they need.
- The role also includes administration functions for the Kaitaia Bridge.
**Person Specifications:**
The person we are looking for will have:
- Understanding of, respect for, and the ability to work within the Salvation Army's mission and values
- Highly Innovative, responsive, supportive, flexible, and adaptable.
- Has a can-do attitude
- Friendly, professional manner in relation to all forms of stakeholder interaction
- Strong client focus (internal and external clients)
- Ability to respond appropriately to people presenting to reception with sensitivity, caring and patience
- Ability to relate to people from a diverse range of backgrounds, including clients and professionals
- Cultural awareness
- Fluency in Te Reo an advantage
- Excellent verbal and written communication skills including the ability to convey information clearly
- Able to be self-managed and self-motivated
- Competent user of MS systems eg: Excel, Word, and PowerPoint. Experience with email systems, online calendar, and client database preferred
- Energetic and enthusiastic
- Proven competence in record-keeping, with good organisation and administrative skills
- Commitment to quality improvement processes
- Demonstrates tact and discretion
- Able to maintain confidentiality
- Sense of humour
- Team player who will contribute positively to the morale & kaupapa of the team
- Time and desk management skills to prioritize multiple tasks, keep track of work in progress, and meet deadlines
- Commitment to continuing professional development
- A current full NZ driver's licence
- An additional working week of Salvation Army leave is awarded annually on 1 July
- Free confidential counselling services to support your wellbeing
- Subsidised flu vaccinations
- Discounted Medical Insurance with Southern Cross
- TSA discount card for discounts with various retailers such as Noel Leeming, Placemakers and Torpedo7
This role is **permanent part time** and hours worked will be **30 hours per week.**
The **starting hourly rate** for this role will fall between **$26 and $30**
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.