Account Manager
Join Aotearoa’s leading food service distributor and grow your career with a company that values innovation, whanaungatanga (relationships), and excellence.
Mō mātou | About Us
At Service Foods, we are passionate about delivering exceptional service and premium-quality products to New Zealand’s food service and hospitality industry. As the country’s largest privately owned and operated, fully integrated food distribution business, we are proud to have been recognised by Deloitte as one of New Zealand’s Best Managed Companies in both 2023 and 2024.
We’re more than just a business—we’re a whānau (family). We foster a dynamic, inclusive workplace where your ideas are valued, and your growth is supported.
Te tūranga | The Role
We’re looking for a driven and experienced Account Manager to join our Napier team. This is a dynamic, on-the-road role perfect for someone who enjoys face-to-face engagement and creating meaningful connections with customers. You’ll be the key link between our clients and our business, ensuring their needs are met and exceeded.
In addition to your time on the road, you’ll spend a few hours each week in our Napier office to stay connected with the wider team, collaborate on initiatives, and handle essential admin tasks to keep operations running smoothly.- Key Responsibilities:
- Manage and grow a portfolio of existing accounts
- Prospect and convert new clients across the Hawke's Bay region
- Maintain a strong call cycle to ensure high customer satisfaction
- Negotiate and close sales, consistently exceeding targets
- Collaborate with Procurement and Warehouse teams to align supply with demand
- Provide tailored solutions that meet client needs
- Note: This is not a work-from-home role and may require occasional weekend phone availability.
Ngā āhuatanga kei a koe | About You
You’re a confident communicator with a passion for building strong client relationships. You thrive in a target-driven environment and bring a proactive, solutions-focused mindset.
✅ You’ll Bring:
- Proven experience (three years preferably) in sales or account management, ideally in food service or hospitality
- Strong communication and negotiation skills
- Proficiency in Microsoft Office; Salesforce experience is a bonus
- A self-motivated, independent work ethic
- A tertiary qualification (preferred)
- Knowledge of the food service industry (advantageous)
- Competitive base salary + performance-based incentives
- Career development in a fast-growing, forward-thinking organisation
- Supportive, inclusive team culture
- Opportunities to make a real impact
Mō Service Foods | Working with Us
Our values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—are at the heart of everything we do. We celebrate the diversity of Aotearoa and are committed to creating a workplace where everyone can thrive and be their authentic selves.
Me pēhea te tuku tono | How to Apply
If you’re a motivated, results-driven professional with a passion for the food service industry, we’d love to hear from you.- Apply now by submitting your CV and cover letter via our Careers Page.
- Please note: Applications will only be accepted through our online portal.
- NZ citizenship, residency, or a valid work visa is required
- Successful candidates will undergo reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening.