Site Operations Manager

Are you a passionate leader looking for your next challenge? Would you like to become part of the world’s most international company?

With a global presence in over 220 countries and territories, DHL Supply Chain creates competitive advantages for our customers through tailored warehousing and transportation services. We combine our global scale with local expertise and sector experience, connecting people and improving lives every day.

At DHL, we don’t just deliver results—we do so with respect and integrity. We are looking for high-calibre leaders who can inspire others, build trust with both our teams and customers, and drive excellence.

Our people are our greatest strength. At DHL, we hire talented individuals from all backgrounds, and we are committed to ensuring your career with us is fulfilling and successful. Our culture revolves around personal commitment—to our customers, our teams, our communities, and the environment.

We are looking for an exceptional Site Operations Manager to join our talented team based at our Te Kapua site, thriving in a culture of openness, trust, and mutual respect.

WHAT YOU’LL DO

In this role, you will:

• Take full leadership, operational and financial responsibility for managing a safe, efficient and profitable site for the organization and the customers
• Execute the agreed operational targets and service levels through developing the sites frontline team and efficiently planning all day-to-day site activities.
• Provide leadership in people management and coordinate operational and administrative functions in the facility
• Coordinate team performance to achieve customer KPIs and internal operational targets.
• Manage costs within budget and assist with site plans and performance monitoring.
• Support the team during the implementation of continuous improvement actions by providing any necessary resources and investments
• Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement.

WHAT YOU’LL BRING

We’re looking for someone with:

• Proven leadership experience, with the ability to inspire, influence, and motivate teams at all levels to consistently deliver outstanding results.
• Strong expertise in managing Operations/Warehousing
• Exceptional interpersonal skills, with a demonstrated ability to build and maintain strong relationships, negotiate effectively, and influence key stakeholders.
• Financial skills that include developing targets, maintaining budgets, and analysing operational initiatives
• Operational experience working with healthcare, life sciences and automation is preferred but not essential.
• A track record of operational excellence, ensuring the maintenance and continuous improvement of standards.
• Strong verbal and written communication skills, essential for the success of this role.
• The ability to manage multiple priorities efficiently and professionally in a fast-paced environment.

WHAT’S IN IT FOR YOU?

At DHL Supply Chain, we offer more than just a job—we provide a career path full of opportunities for growth and development:

• A chance to make your mark in a fast-growing and essential industry.
• Access to global career development opportunities and world-class training programs, including “Certified Supply Chain Specialist”.
• Work for a Certified Great Place to Work, surrounded by a diverse, engaged, and passionate team.
• Birthday Leave.
• PERKS employee benefits programme which includes discounts off fuel, grocery and retail.
• Cutting-edge supply chain technology to support your success.
• A commitment to living responsibly, including social and environmental initiatives.
• Access to Employee Assistance Programme for personal support.
• Opportunities to participate in initiatives like our Women’s Network and environmental initiatives.
• A supportive environment where excellence is recognised and rewarded.

Ready to take the next step?

If this role excites you and you're a motivated team player eager to grow in a supportive and rewarding environment, we want to hear from you—apply today!