Operations Manager
Quality Service Solutions Limited T/A QualGroup is a fast-growing cleaning company that provides exceptional services to commercial and residential clients. We provide Commercial cleaning and various specialized cleaning to our clients. We are seeking an experienced Operations Manager to join our team and help us continue to grow and succeed.
Role and Responsibility- Oversee all operations and ensure the timely delivery of services to our clients.
- Manage a team of supervisors and cleaners and ensure they are meeting and exceeding
- Develop and implement standard operating procedures to ensure high-quality service delivery.
- Conduct regular site visits to ensure client satisfaction and identify areas for improvement.
- Preparation of BOQ based on client requirements.
- Manage inventory, equipment, and supplies to ensure timely and efficient service delivery.
- Collaborate with the sales team to identify new business opportunities and support the
- Maintain a positive working relationship with clients and address any concerns or issues
promptly.
Essential Skills and Qualifications- Bachelor’s degree in business management or related field preferred.
- Minimum of 3 years of experience in a supervisory or management role in the cleaning or
- Excellent customer service skills.
- Good communication skills especially in English.
- Strong leadership and people management skills.
- Ability to manage multiple tasks and work under pressure.
- Strong problem-solving and decision-making skills.
- Proficient in Microsoft Office Suite and other relevant software.
- Guaranteed minimum 30 hours of work per week.
- Pay between $30 to $35 depends upon experience.
- Company vehicle and fuel card.
- Company Phone and paid plan.
- Career growth opportunities.
- A dynamic and unique working environment.
If you're a self-motivated and results-driven professional with experience in the cleaning or related industry, we encourage you to apply for this exciting opportunity to join our team. We have two positions available. Please send us your application to vijo@qualgroup.co.nz.
For further information about this position or the Company, please contact Vijo Madappilly Jose, Director on 02108222963
We look forward to hearing from you.