Cafe Manager

Café Manager – Grab-and-Go Style Café

Are you an experienced and hands-on hospitality professional looking to take charge of a fast-paced, grab-and-go style café? We are seeking a motivated Café Manager to lead our team and oversee the day-to-day running of our café, which specialises in fresh sandwiches, light meals, and quality beverages.

About the Role

As Café Manager, you will be responsible for managing all aspects of café operations, including staff supervision, customer service, stock control, and compliance with food safety and workplace standards. This is a hands-on leadership role that requires someone who thrives in a busy environment, can motivate a team, and has strong commercial awareness.

Requirements

To maintain our high standards, the successful candidate must meet the following requirements:

• At least 2 years of relevant work experience.
• At least a related NZ Register Diploma Level 5 qualification (e.g., business administration) may substitute for work experience. Overseas qualifications must be comparable to the New Zealand standard.

Job Description

As Café Manager, you will:

• Plan, organise, and control the daily operations of the café.
• Design and update café menus, ensuring variety, quality, and alignment with customer demand.
• Set pricing for menu items, balancing cost, competition, and profitability.
• Develop and implement marketing and promotional strategies to attract new customers and increase sales.
• Manage stock levels, order supplies, and monitor inventory to minimise waste and maximise efficiency.
• Recruit, roster, train, and supervise staff to maintain excellent customer service standards.
• Ensure compliance with food safety, health, and workplace legislation.
• Implement operational procedures for food preparation, storage, and display.
• Deliver exceptional customer service and resolve customer complaints promptly.
• Maintain records of sales, wages, and stock, and prepare financial and operational reports for business owners.
• Oversee café security, staff performance, and asset protection.

• This is a full-time, permanent position.
• Hourly wage ranges from $27 to $35, depending on skills and experience, with weekly payments.
• Holiday pay and sick leave will be provided in accordance with New Zealand law.
• Work location: 170 Great South Road, Greenlane, Auckland
• Opening hours: Monday to Friday, 5:00 am – 4:00 pm; Saturday, 6:30 am – 2:00 pm.
• Hours of work: Minimum 30 hours per week, up to a maximum of 48 hours, on a rostered basis across 5–6 days per week.

If you would like to join our team, please submit your application via MyJobSpace. For inquiries, contact us at: marketroadkitchen@gmail.com