Receptionist | Franz Josefat Te Whatu Ora - Health New Zealand Te Tai o Poutini West Coast - - Hokitika
Te Whatu Ora - Health New Zealand Te Tai o Poutini West Coast Hokitika
West Coast
- South Westland Area Practice (based in Franz Josef with regular travel to clinics between Hari Hari and Haast)Hours are negotiable up to 36 hours per week Monday to FridayHealth New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.
The South Westland AreaPractice is seeking a Receptionist / Administrator to join our dedicated teamand support the delivery of exceptional primary care to the South Westlandcommunity.About the RoleAs the Receptionist / Administrator, you will be the firstpoint of contact for patients and visitors, playing a key role in creating awelcoming, professional atmosphere.
This position supports the clinical andadministrative operations of the practice and liaises with GeneralPractitioners, Rural Nurse Specialists, community organisations, and healthagencies.You- ll be responsible for delivering high-quality receptionand administrative services, maintaining patient records, managing bookings,supporting financial processes, and ensuring the practice operates efficientlyand smoothly.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 4/Profile 4For further information about the administration andclerical pay equity settlement please follow the link below: PSANational Health Administration Collective Agreement
- FINAL(tewhatuora.govt.nz) Key ResponsibilitiesProvide exceptional customer service to patients and visitorsAnswer phones, schedule appointments, and manage patient arrivals using the INDICI systemEnsure the waiting room is tidy and patients are cared for appropriatelyRegister new patients and ensure compliance with Ministry of Health requirementsHandle incoming and outgoing mail, emails, and correspondenceSupport clinicians with recalls and primary health targetsCarry out general office administration, including data entry, scanning, and filingManage daily banking, invoicing, and payment processingLiaise with community groups and coordinate clinical room bookingsAssist with onboarding of new staff and visiting cliniciansAbout youEssential Skills & AttributesPrevious experience in a receptionist or front-line customer service roleExcellent communication and interpersonal skillsStrong organisational skills and attention to detailComputer literate with good data entry skillsAble to prioritise and work independentlyCultural competency and awareness of confidentiality and boundariesA team player with a proactive attitudeFull driver
- s licenceDesirable ExperienceExperience in a general practice or healthcare settingFamiliarity with the INDICI patient management systemFinancial administration experienceFirst Aid CertificateUnderstanding of the Treaty of Waitangi principles (Partnership, Participation, Protection)Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.
We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.
The South Westland Area Practice is part of Health NZ WestCoast and is situated on the West Coast of New Zealand- s South Island.
It isunmatched for the scale, diversity, and accessibility of its naturalattractions, including rugged coastline, sandy beaches, rainforests, and someof the highest mountain peaks in the country.
The region boasts robust tourismand primary production industries, which provide the backbone of the localeconomy.The practice is based in the beautiful glacier town of Franz Josef andincludes four satellite clinics in Hari Hari, Whataroa, Fox Glacier and Haastwith regular work in these clinics a key part of the role.Health NZ West Coast are proud of how we do things.
We havea way of working that we consider unique.It's about trying new things,listening to ideas from wherever they come from and working together as one.
Weare passionate about attracting, recruiting, and retaining talented people
- tobecome part of our team.
- apply now.
- All applicationsmust be submitted through our online careers
- portal. If you haveany questions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.
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courteous manner
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