Customer Service Representatives, Customer Service Departmentat Health New Zealand - Te Whatu Ora Counties Manukau -

A fantastic team culture that values support, respect and collaborationMaking a real impact by helping people navigate their care with confidePart time, Monday to Friday based at 15 Lambie DriveHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the RoleWe're looking for friendly and professional Customer Service Representatives to join our busy team supporting outpatient sites across the Counties Manukau District including Manukau Health Park, Botany SuperClinic, Manukau Surgery Centre, and Middlemore Hospital.

Based in Manukau, youll be the first point of contact for patients, caregivers, and GPs handling calls, emails, and messages with care and efficiency. Youll help manage appointments, answer a wide range of enquiries, and provide a reassuring voice in our communitys healthcare journey.We currently have 2 part time positions available working 20 hours a week Monday to Friday.About YouWere looking for someone who brings positivity, professionalism, and a passion for helping others.

Youll thrive in a fast-paced environment and enjoy working as part of a close-knit team.At least 2 years customer service experienceClear, confident communication skills both spoken and writtenHigh attention to detail and strong problem-solving abilitiesComfortable with Microsoft Outlook, Excel and Word (intermediate level)Reliable, punctual, and motivated to go the extra mileWorking at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

To review the position description please 'click here' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nzClosing Date: 12th January 2026