Branch Manager - Auckland
We are seeking an experienced and driven Branch Manager to lead the daily operations and development of our Auckland branch.
This role combines strategic oversight with hands-on leadership, requiring a deep commitment to operational excellence, employee engagement, and continuous improvement.In addition to managing internal operations, the Branch Manager will play a pivotal role in driving business growth through client acquisition and sales development. A background in sales or business development is highly beneficial.
Key ResponsibilitiesOperations Management
o Lead and manage all branch operations, ensuring consistent quality, compliance, and safety
o Develop and enforce site standards, monitor resource allocation, and manage scheduling
o Identify and address inefficiencies with structured, actionable solutions
Sales & Client Acquisitiono Proactively seek new business opportunities and clients within the region
o Develop tailored proposals and solutions for prospective partners
o Represent the company at industry and networking events to expand market presence
o Work closely with internal teams to support client needs and deliver results
Team Leadershipo Inspire and lead a high-performing team, fostering a culture of accountability and professionalism
o Provide mentorship, coaching, and conduct regular performance reviews
o Support staff development and ensure employee well being
Recruitment & HR Matters: o Conduct recruitment processes, including interviews and selection, to attract top talent in the industry.
o Oversee HR functions such as on-boarding, performance evaluations, training, and development initiatives.o Maintain compliance with employment laws and company policies, handling disciplinary actions when necessary.
Financial & Administrative Oversighto Oversee branch budgeting, financial reporting, and cost control
o Ensure accurate documentation and compliance with company and legislative standards
o Support implementation of company-wide operational and strategic initiatives
Compliance & Health and Safetyo Ensure adherence to legal and internal health and safety policies
o Conduct routine audits, deliver safety briefings, and support a proactive safety culture
Requirements & Qualifications- Minimum 5 years’ experience in leadership, operations, or sales/business development roles
- Proven ability to generate and grow client relationships
- Strong strategic thinking and problem-solving skills
- Excellent interpersonal, communication, and team management abilities
- Familiarity with sales pipelines, proposal development, and client negotiations
- Understanding of New Zealand workplace health, safety, and employment regulations
Please note
Applicants must be New Zealand residents and currently residing in NZ. As part of our recruitment process, shortlisted candidates will undergo pre-employment reference checks, drug and alcohol testing, and a Ministry of Justice criminal background check.
##Applications close - 1/9/25##