Workshop Receptionist / Admin - Parts sales
We are a busy auto electrical workshop on the hunt for an administrative superstar. We have been around for nearly 20 years servicing both local clients and large commercial clients all over New Zealand. As we continue to grow and expand into new areas we are looking for someone to be the front face of our business.
We are looking for someone with exceptional customer service and an ability to manage workflows efficiently. Your attention to detail, ability to multi-task and prioritize workload is a must. Your friendly demeanor and great communication skills will set you apart and if you have an automotive background then this is a bonus.
The role is based in our Upper Hutt workshop and is full time, Mon to Fri 8am til 5pm.
The job includes:Managing customer processes - including job bookings, prioritising and allocating jobs to technicians, calling customers, sourcing parts, closing and invoicing jobs and receiving payments.
Accounts receivable and payable processes - including bad debt recovery, receipting all incoming payments, sending monthly statements to clients and collating our bills for payment
Stock management - picking and packing products and dispatching orders, stocktakes, creating purchase orders, receipting incoming stock, recording sales for warranty
Month end processes including closing jobs, requesting purchase order numbers, producing WIP sheets for the technicians
Manage general inquiries - sending quotes, responding to customer phone calls, emails and inquiries within a prompt timeframeGeneral housekeeping - ordering stationery supplies for the office including consumables like tea, coffee and cleaning products
We are looking for someone who with: Previous receptionist experience
Enjoys providing exceptional customer service and is friendly and approachableGreat communication skills, both verbal and written
Experience with accounts receivable and payable processes
Ability to prioritize your workload
Is thorough and has great attention to detail
Process driven and accurate
Can work well with tradies
Works well under pressure
Can pick up and learn new software
Automotive experience is a bonus but can be learnt on the job