Service Advisor | Ingham Cambridge - Hamilton
Hamilton
Drive customer satisfaction and your career forward with us!
About the Role:
We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion.You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.
Key Responsibilities:
- Greet customers and manage vehicle check-in/check-out
- Coordinate service bookings and workshop schedules
- Communicate clearly with customers and technicians
- Prepare accurate service quotes and invoices
- Follow up with customers to ensure satisfaction
- Promote additional products and services
What you'll need to succeed:
- 2 - 3 years' experience in customer service or a service advisor role
- A friendly, professional manner with excellent communication skills
- Strong attention to detail and ability to multitask
- Tech-savvy with basic admin and invoicing skills
- Full NZ driver's licence
- NZ residency or a valid work visa
What we offer:
- Competitive salary depending on experience
- Full-time, permanent role (minimum 40 hours/week)
- Ongoing training and manufacturer-specific support
- Career advancement within a trusted NZ automotive group
About Ingham:
Ingham is one of New Zealand's most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team.
Apply Now:
Take the next step in your automotive career - Apply today or visit Ingham Driven for more information.
Te Awamutu, 25 km from Hamilton
Drive customer satisfaction and your career forward with us!
About the Role:
We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link...
Hamilton
and co-workers with respect and courtesy and ensure that our customers always receive prompt, professional and friendly service.
Your duties
• Order parts and align the arrival dates to suit the repair dates for all sites
• Booking of loan vehicles...
Hamilton
and maintain electrical accessories (alarms, stereos, GPS, dash cams, etc.)
• Operate advanced diagnostic tools and scan equipment
• Communicate findings and job status with service advisors and customers
• Ensure all work is completed to a high standard...