Appointment Coordinator, Gastroenterology Service

placeAuckland calendar_month 
Join a Team That Makes a Real Impact Every Single Day

Embrace Variety No Two Days Are Ever the Same

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

We're seeking a dynamic Appointment Coordinator to join our busy, multi-disciplinary Gastroenterology team at Middlemore Hospital. This part-time role (24 hours per week, Monday to Friday) runs until November 2025 and offers the chance to be at the heart of the patient journey — from managing referrals and wait lists to welcoming patients and coordinating appointments.

What You'll Do

Accurately log and manage referrals
Assist with procedure wait-list coordination
Directly negotiate appointment times with patients
Greet and support patients as they arrive in the department

Be an essential part of a team that impacts lives every day

About You

If you're passionate about helping others and enjoy a fast-paced, team-oriented environment, we want to hear from you! To succeed in this role, you'll bring:

Excellent communication and administration skills
A genuine passion for patient care and customer service
A strong team spirit and proactive approach

Experience with IPM and Concerto systems is a plus — but don't worry, we'll provide full training!

The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective agreement.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online careers' portal. To review the position description please 'click here' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 18th June 2025

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