General Manager

As General Manager, you’ll oversee the day-to-day operations of a vibrant entertainment venue that combines bowling, a full-service bar, food offerings, and regular events. You’ll be responsible for leading the team, driving business performance, and ensuring guests have an unforgettable experience every time.

Key Responsibilities:

Lead, motivate, and manage a diverse front-of-house and bar team

Oversee daily operations, including staff scheduling, stock control, and health & safety compliance

Maintain a high standard of customer service and venue presentation

Manage bookings, private functions, and corporate events from enquiry to execution

Monitor budgets, sales targets, and performance metrics

Handle recruitment, onboarding, and training of new staff

Work closely with ownership on business strategy and improvements

Ensure compliance with all licensing and regulatory requirements

What We’re Looking For:

• Proven management experience in hospitality, entertainment, or events
• Strong leadership and people management skills
• Excellent communication, problem-solving, and organisational abilities
• Confident in handling fast-paced environments and peak trading periods
• LCQ and Manager’s Certificate (or willing to obtain)
• Marketing and IT experience would be advantageous
• Tech-savvy, with experience using POS and booking systems
• A can-do attitude and willingness to lead by example

Perks & Benefits:

• Competitive salary with performance-based incentives
• Dynamic, social working environment
• Staff discounts across all sister venues
• Opportunities for professional development and growth
• Be part of shaping a fun, community-loved venue
• Free bowling!!