Service Manager
Lead Our Service Team in the Heart of the Wairarapa
Looking for your next leadership role in the automotive industry?
Join Waggs Auto Group, the Wairarapa’s longest-standing dealership and a trusted name in the region for over 135 years.
We’re more than just a dealership. We’re a close-knit, locally owned and operated business representing brands like Hyundai, Renault, and ARB 4x4 with a reputation for service excellence and a strong sense of community.
As we continue to grow, we’re offering an opportunity for an experienced Service Manager to lead our high-performing team and take our service department to the next level.
Why Choose Waggs?
Enjoy a better pace of life – Say goodbye to the city grind. The Wairarapa offers lifestyle, space, and community in equal measure.
Autonomy & growth – Shape the department, implement new ideas, and drive performance with the full backing of our Senior Management team.
Be part of something trusted – Waggs has served generations of locals, and we’re proud of the reputation we’ve built.
Competitive salary and benefits – We offer a strong remuneration package tailored to your experience, with performance incentives available.
What You’ll Be Doing- Leading and motivating a team of technicians and advisors to deliver outstanding customer service.
- Driving service department performance – managing KPIs, profitability, and workflow.
- Enhancing customer satisfaction and retention through exceptional service delivery.
- Managing budgets, staffing, scheduling, and compliance across all areas of the workshop.
- Supporting team development and championing continuous improvement initiatives.
- Proven experience as a Service Manager or senior service role within the automotive industry.
- A people-first leadership style, with strong communication and decision-making skills.
- A deep understanding of service operations, workshop flow, and customer satisfaction.
- The ability to balance strategic thinking with hands-on leadership.
- A valid NZ driver’s licence and current work rights.
Ready to Make a Move?
This is your chance to step into a pivotal role in a respected and growing dealership. If you’re passionate about the automotive industry and ready to lead a team that takes pride in what they do, we want to hear from you.
Apply today or contact us for a confidential conversation