Food and Beverage Manager

Enjoy a variety of staff benefits and join the team!

As the Food and Beverage Manager, you will be responsible for overseeing all aspects of the food and beverage department, including restaurant, bar, and room service operations. It will be essential that you create a memorable dining experience for our guests by maintaining high standards of service.

• Outstanding leadership skills, previous experience managing a team, recruiting, rostering, training and supervising staff along with HR experience in all aspects.
• Lead and motivate a diverse team of professionals, fostering a positive work environment and encouraging personal growth and development.
• Collaborate with the Executive Chef to develop and update innovative and seasonal menus that cater to diverse guest preferences.
• Manage food and beverage inventory, order supplies, and control costs to optimize profitability.
• Ensure that monthly financials for F&B are on target and accurate, reporting directly to the General Manager.
• Develop and implement effective operational policies and procedures to ensure seamless guest experiences.
• Maximising yield and revenue through innovative sales practices.
• Excellent, high quality customer service, ensuring positive guest experiences.
• Handling complaints and overseeing the service recovery procedures.
• Ensure exceptionally high and consistent standards are met with in the department.
• To hold regular briefings and meetings with the team.
• Understanding of current Health & Safety obligations, ensuring the Resort is fully compliant to the SOP's, Policies, procedures and service standards.

• Previous experience in a similar role.
• Proven track record of successfully leading and developing teams, with excellent communication and interpersonal skills.
• Demonstrated ability to drive revenue growth, manage budgets, and achieve financial targets.
• Exceptional problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences.
• Solid understanding of industry trends, customer preferences, and competitive market dynamics.

If you are an ambitious and results-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you! Please submit your resume, along with a cover letter to gm@castaways.co.nz