Customer Service Administrator

As a Customer Service Administrator, you will be the face of our site—ensuring seamless weighbridge and cashier operations, supporting customers with queries, and promoting a safe, solution-oriented workplace. This is more than a desk job; it’s a critical role where your communication skills, accuracy, and drive to improve the customer experience will shine.

Key Responsibilities:

• Perform weighbridge and cashier tasks with accuracy and efficiency

• Support the team with customer inquiries, data entry, and ticket processing
• Maintain excellent cash handling and product grading practices
• Contribute to site safety, compliance, and process improvement initiatives

What We’re Looking For:

• A strong commitment to customer satisfaction and teamwork
• Confidence using Microsoft Office (Excel, Outlook) and handling cash
• Excellent verbal and written communication skills

• Availability to work weekends on a rotating basis

• Experience in the metals or recycling industry (Not essential)
• Customer Service Administration Experience
• Cash Handling Experience.

Disclaimer: Although we are an Accredited Employer, this role does not offer visa sponsorship. Applicants must already hold the right to work in New Zealand.

If you would like to discuss this role, please contact HR Generalist Phumlile Motau-027 303 1493 or email Phumlile@pmrnz.co.nz