[ref. d9651918] Restaurant Manager - Auckland

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Ongoing training provided.

Applications close on 13th August 2025 and need to be submitted by 5pm.

• In conjunction with the Restaurant Owner, manage front of house staff - impart knowledge, skills and training to all front of house staff to ensure high standards.
• Identify, develop and maintain establishment policies and procedures.
• Receive and confirm reservations and ensure staff adherence to customer reservation procedures.
• Ensure the restaurant is correctly set up and clean before the operation opens for customers.
• Ensure the restaurant is correctly cleaned and re-set, as required, at the end of the day.
• Meet and greet customers and inform on food and beverage options.
• Liaise with kitchen staff to find out about specials and menu changes
• Supervise and coordinate activities of front of house staff during a shift.
• Set procedures to ensure a high standard of customer service and customer satisfaction (in conjunction with the Restaurant Owner).
• Assist to manage staff rosters/staff records.
• Assist to undertake staff appraisals and disciplinary action when required.
• Have extensive knowledge of local and international beverage trends.
• Assist to plan establishment beverage lists.
• Set policies and maintain standards for health & safety at work in all restaurant service areas (in conjunction with the Restaurant Owner).
• Ensure all equipment and work environments in the restaurant service areas are operational.
• Arrange for equipment purchases and repairs, when required.
• Order and maintain (non-food) inventory to ensure efficient operations, when required.
• Meet with suppliers.
• Ensure compliance with cash management procedures.
• Ensure compliance with restaurant security procedures.
• Ensure compliance with the establishment’s host responsibility practices and adherence to sale and supply of alcohol regulations.
• Ensure customer enquiry and complaints procedures are maintained and ensure all enquiries and complaints are handled promptly and efficiently.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.