Direct Sales & Support
We have an exciting opportunity as a Direct Sales & Support in our Parts & Accessories - Sales team. This role is perfect for someone looking to kickstart their corporate career with a global leader in the automotive industry.
The purpose of this role is to provide accurate and timely quotes for parts and accessories to repairers and insurance companies, on behalf of our Toyota Store Network. This role is essential in ensuring customers receive the correct parts for their Toyota, Lexus, and Daihatsu vehicles, thereby supporting the overall customer service and sales functions of the Parts & Accessories Sales team.
This opportunity is permanent/full-time based on-site Monday – Friday at our Head Office in Palmerston North.
What's involved in the role:
- Providing accurate parts and accessories quotes for Toyota, Lexus, and Daihatsu vehicles for all quote types, collision and mechanical.
- Responding to email and phone queries from insurance companies, repairers, and Toyota stores.
- Using an online parts catalogue to look up the parts and accessories required for quotes.
- Accurately quoting estimated freight costs and calculating delivery dates for various delivery methods.
- Meeting and exceeding quote targets, while ensuring a high level of accuracy for all quotes provided.
Skills and attributes you will have to be successful in this role:
- High level of self-motivation and driven to exceed goals/targets.
- Computer literacy, ability to navigate between different systems and proficient using the Microsoft Office Suite.
- Great communication skills – both written and verbal.
- Customer focussed, a positive attitude and willingness to go the extra mile.
- Process oriented and enjoy following established processes with a focus on accuracy and attention to detail.
- It is a bonus if you have previous parts interpreter experience, or an interest in the automotive industry (not essential).
If you are a recent graduate, have automotive experience, or have less experience but have a great attitude and a genuine desire to learn and grow, we would love to hear from you!
What's in it for you?- Southern Cross Health Insurance
- Staff purchasing benefits & discounts across our range of products
- A subsidised Café onsite and free parking
- 4%+ KiwiSaver contribution
- Long service leave
- Fantastic Job Security
- Learning & development opportunities – from a company that highly values the development of its people!
- Opportunity to work for a global organisation
- Excellent team & company culture
More about Toyota New Zealand:
Toyota New Zealand is a wholly owned subsidiary of Toyota Motor Corporation, Japan and in 2024 celebrated 37 years of vehicle market leadership in New Zealand. As the leading automotive brand in New Zealand, Toyota is focused on winning the hearts of New Zealand through exceptional customer experience and mobility for all.We want to make mobility available to everyone, with accessible, affordable, safe innovation and technology that enhances New Zealanders' lives. We are a brand that is accessible to all Kiwis, and we back positive progress in New Zealand society through our own behaviours, community involvement, sponsorships, and inclusivity of all New Zealanders.
We also care about being a sustainable business with sustainable practices, while supporting initiatives and programmes that look after our environment.
At Toyota NZ we celebrate diversity. We are proud to be an employer committed to the principles of equal opportunity and supporting individuals from all walks of life. Toyota NZ is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.If you have any special requirements that would help you put your best foot forward in the recruitment process, please let us know in your application message.
Next steps:
If you are interested in this role and have the drive and motivation to be successful, don't delay applying now! Applications will be reviewed as they are received.
If you have any questions about this role or working at Toyota New Zealand, please contact Careers@Toyota.co.nz.
Only applicants with NZ Residency or NZ Citizenship will be considered.