Account Manager (Bunnings and Mitre 10)
Your new role
Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.
An opportunity has arisen to be part of a high-performing and well-established Sales Team.
We are seeking an Account Manager to join our NZ Sales team on a Permanent, full-time basis. Reporting to the National Key Account Manager, you will be the front-line ‘Face of GWA’ for our key retail customers.
As the Account Manager,you will be managing your territory, identifying business opportunities, and building strong customer relationships to drive sustainable revenue. This role will also see you work on small projects, execute customer plans within your territory and work cross-functionally.
About you
The ideal candidate should possess:
- A team player and a proactive, problem-solving mindset
- Relationship management skills.
- The ability to deliver strong visual and verbal presentations.
- Excellent written and verbal communication skills
- Strong decision-making capabilities.
- Experience using Microsoft Office Suite, specifically Excel.
- Power BI or Microsoft Dynamics 365 skills are preferred, but not essential.
- A background in the Building Merchant or Plumbing industry is desirable, but not essential
- Based in Auckland with the ability for regular Regional Travel
About you
You’ll bring at least 5 years’ experience in a similar leadership role, with a proven ability to drive team performance and deliver results. You’ll also have:
- Strong customer service skills with a continuous improvement focus
- Excellent written, verbal, and telephone communication skills
- Analytical and planning ability to support sound decision-making
- Experience leading teams in a high call volume environment
- Proficiency with MS D365 or a similar operating system
About us
At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.
When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.
We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.
What can you expect from us?
Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.We value passion, potential, and a willingness to learn.
Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:
- Hybrid working options
- Free onsite parking
- Competitive remuneration and bonus structures
- An immersive onboarding program to set you up for success
- Opportunities to learn and grow through our Learning & Development programs
- Paid parental leave program
- ‘Great Rewards’ and ‘Boost’ programs - exclusive access to discounts and cashback rewards at your favourite stores
- Life & Trauma insurance
- Option to purchase additional annual leave
- Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
- Annual flu vaccinations
Ready to apply?
Great! Just click the apply button to build your career with us!
Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.
Please note that we are not accepting applications from agencies at this time.