Patient Care Assistant - Outpatients
Permanent, part time roles available
Opportunity to enhance the patient experience
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
The Patient Care Assistant (PCA) position is a joint clerical reception and clinical support role. Reporting to the Charge Nurse Manager, a PCA's duties can vary day to day, depending on the needs of the department. This could include greeting and welcoming patients and whanau in a professional and friendly manner, working on specific administrative tasks, or providing general support to clinics.The PCA also works under the supervision of a Registered Nurse to provide support and care to patients, with the overall goal of enhancing the patient experience. Specific training will be provided to ensure you have the appropriate skills to perform this role.
Click here to view the position description.
About us
Te Whatu Ora Health New Zealand Waitemata provides health services to approximately 500,000 residents in the North Shore, Waitakere, and Rodney areas. It has the largest population of any health district.
North Shore Hospital is accessed by Shakespeare Road in Takapuna and is situated on the shores of Lake Pupuke. The ward tower block overlooks the Rangitoto Channel and the majestic Rangitoto Island on one side, and the Waitemata Harbour with views extending towards Auckland City on the other.
For more information on living and working in Waitemata District, click here.
About you
To be successful in this role, you will have:
Proficiency in computer operations, including data entry and document creationStrong attention to detail and organizational abilities.
Experience working in a health care setting as either a Patient Care Assistant or a customer service role.
Strong communication skills both verbal and written.
The ability to work both within a team and independently.
Experience working in a multi-cultural setting.
The ability to handle multiple tasks simultaneously in a fast-paced environment.
Previous administrative experience within the healthcare sector would be an advantage.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click 'apply now.' All applications must be submitted through our online careers' portal by 28 May 2025. If you have any questions about the role, please contact Sarah Kneller Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz.
We will review applications as received and may proceed with the recruitment process before the closing date of this advert.
Job reference: WDHB19806