Kaitakawaenga Māoriat Inland Revenue Te Tari Taake -

apartmentInland Revenue Te Tari Taake placeChristchurch calendar_month09/01/2026

Put your expertise and passion for working with Māori communities to good useLocation

ŌtautahiPermanent, full-time positionSalary range $70,604 to $86,830Ara Whiwhi Mahi
The opportunity Kaitakawaenga Māori is a 34 plus year service with a rich history and are the Māori face of Inland Revenue.

Delivering services in a whānau, hapū and iwi centric way to ensure our Māori customers have the tools to self-manage their tax affairs whether they are an individual, or in business.In this varied role you will:Work directly with Māori and non-Māori customers, helping them understand their tax obligations, entitlements and how they can self-manageProvide customer service across a variety of products both proactively and reactively to improve customer outcomesEngage and build relationships with the community, tax professionals and small businesses to ensure complianceEducate Māori communities, including the delivery of seminars and presentations, to a self-management model using technologyWork in a networked way across IR and use insights gained to develop solutions for customersBring the voice of the customer to Inland RevenueMōu

About you To be successful in this role you will bring the following:Minimum of NCEA Level 3 Te Reo Māori or equivalentUnderstanding of and can utilise tīkanga Māori where appropriateA high level of comfort with whānau, hapū and iwiKnow and understand issues relevant to the Māori communityEnjoy engaging clearly and accurately with people as part of your day-to-day workThe ability to understand and build trust in potentially difficult, sensitive and/or complex situationsThe capability to understand and apply legislation and policyA current full New Zealand driver's license (essential)Flexibility
available for varied working hours and travel away from home (essential)Mō mātou
About us Inland Revenue plays a critical role in improving the economic and social wellbeing of New Zealanders.

We do this by collecting and distributing money, we collect 80% of the Crown's revenue and distribute social support payments.Community Compliance provides a front-line service for our customers, improving voluntary compliance through the relationships they foster in our communities and the services we provide.
The team's work includes Tax Agents, Front of House and Kaitakawaenga Māori.Tono mai

Apply hereDoes this sound like you?

Don't delay

apply online by attaching your CV and cover letter outlining how your skills and experience as described above.

For more information about the role or team contact adele.jecentho@ird.govt.nz and we will be in touch.Applications close at 12pm on Monday, 26 January 2026IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential.

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