MEDICAL RECEPTIONIST - SkinSafe

placeAuckland calendar_month 
Please Quote Reference Number 15599
  • Full Time (40 hours per week, Monday - Friday)
  • Experience in a medical reception or healthcare setting is essential
  • Immediate start

At SkinSafe, our dedicated team of highly qualified doctors specialise in the detection and treatment of skin cancers. By utilising the latest advancements in digital melanoma screening, alongside cutting-edge medical and surgical technology, we ensure our patients receive the highest standard of care and complete peace of mind.

We are passionate about delivering exceptional patient care in a safe, efficient, and welcoming environment. We are currently seeking an experienced Medical Receptionist to join our dynamic team.

If you thrive in a collaborative, fast-paced setting and are committed to providing outstanding patient service, we would love to hear from you.

About the Role

This position plays a vital role in supporting both our patients and clinicians by ensuring smooth and efficient front-desk operations.

Key Responsibilities:
  • Greeting and welcoming patients with professionalism and warmth
  • Answering and managing phone calls in a timely and friendly manner
  • Scheduling and coordinating patient appointments accurately and efficiently
  • Liaising with clinicians to support patient care and ensure seamless communication
  • Providing accurate quotes and managing invoicing processes
  • Assisting patients with insurance enquiries, approvals, and claims
  • Maintaining a high level of accuracy and attention to detail in all administrative tasks
  • Acting as a knowledgeable sales associate for a limited range of products available for purchase

About You

To succeed in this role, you will demonstrate:
  • Previous experience in a medical reception or healthcare setting (essential)
  • Experience processing medical insurance approvals and claims
  • A professional presentation and warm, welcoming demeanour
  • Exceptional organisational skills and strong attention to detail
  • Confident communication skills when liaising with patients and clinicians
  • A positive attitude, strong work ethic, and genuine passion for patient care
  • The ability to handle confidential information with integrity and discretion

Why Join Us?

At SkinSafe, we value our people as much as our patients. When you join our team, you become part of a supportive, passionate workplace where excellence is recognised and celebrated. Your contribution will have a direct and meaningful impact on our patients' experience.

Enjoy working in beautiful Orewa, close to shops and the beach, offering a scenic and vibrant work environment.

Remuneration

Salary will be aligned with the skills, experience, and value you bring to the role.

How to Apply

If you have the experience and qualities we're looking for, we would love to hear from you. Apply now to become a valued member of the SkinSafe team and contribute to our mission of providing expert skin cancer detection and treatment in a compassionate, patient-focused environment.

Immediate start available.

Please Quote Reference Number 15599

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