Shift Manager/Duty Manager
REPORTS TO – Store Manager
Pizza Hut is a popular food chain in New Zealand. We are looking for a Shift Manager/Duty Manager in our Grey Lynn Pizza Hut store. Join our team and become part of a fast-paced, customer-focused environment.
Preference will be given to candidates who are already in New Zealand and with relevant work experience.Full on-the-job training will be provided. Ideal candidates should have at least one-year of relevant work experience in the fast-food industry or Quick Service Restaurant (QSR) or a relevant qualification at level of level 3 or above. This is a full-time permanent position Minimum working hours of 40 per week.
Wage rate will range between $25 to $30 per hour depending on prior experience and/or qualification.
Key Responsibilities include, by not limited to:- Inventory and Stock Management:
- Inspect ingredient levels, identify shortages, and report to the Store Manager.
- Place accurate orders to maintain optimum stock levels and ensure proper stock rotation.
- Check weekly deliveries for accuracy and claim credits for any shortages.
- Quality Assurance and Standards:
- Maintain product and service quality as per brand standards, including food delivery
- Assist the Store Manager in ensuring compliance with food safety, health & safety, and brand standards to pass internal audits.
- Customer Service:
- Ensure customer service standards are met by responding to inquiries and resolving
- Team Supervision and Training:
- Train, evaluate, and manage staff performance within your shift.
- Resolve staff grievances and maintain a productive team environment within your shift.
- Operational Management:
- Handle daily cash reconciliations and oversee opening/closing procedures during your shift.
- Manage equipment repairs and maintenance as needed.
- Promotions and Sales:
- Actively promote in-store offers, advertisements, and promotions to customers.
- Hands-On Support:
- Prepare food items alongside store staff, including dough preparation, pizza making, and cutting.
- Serve pizzas to customers with a smile, handle transactions, and assist with delivery tasks if required.
- Relevant Level-3 Qualification or at least 1 year of relevant Industry experience in a similar role.
- A valid full driver's license.
- Available to work during weekends, late nights and can be on-call when required.
- Good Communication Skills.
- Happy to undergo an alcohol and drug test and Ministry of Justice Check.
- Previous Food Handling experience preferred.
- Good computer skills, including POS handling experience.
Any successful candidates requiring assistance with work visas must meet Immigration New Zealand requirements of a relevant qualification at Level 4 or relevant 2 years of work experience, along with confirmation of their English language at a proficient level.
Apply online and please provide a cover letter, CV, confirmation of prior work experience, qualifications and details of any references, at the time of applying. Only shortlisted candidates will be contacted.