Restaurant Manager
Rotorua
On The Point – Lake Rotorua is a luxury boutique lodge offering premium accommodation, exceptional dining, and event facilities on the shores of Lake Rotorua. We are seeking an experienced Restaurant Manager to oversee daily operations, lead à la carte and degustation dining services, and ensure outstanding guest experiences.
The successful candidate will demonstrate strong leadership, excellent customer service, and a commitment to maintaining high dining standards while supporting the continued success of the lodge.
Responsibilities:
- Manage and oversee all aspects of restaurant operations, including staff management, scheduling, and training
- Ensure high standards of customer service are maintained at all times
- Coordinate and execute à la carte and degustation dining services
- Contribute to menu development and ensure the quality of cuisine and wine offerings
- Handle guest inquiries, feedback, and complaints in a professional manner
- Maintain inventory and control costs to achieve financial targets
- Collaborate with other departments to ensure seamless guest experiences
- Assist in the planning and execution of events and receptions held at the property
- Stay updated on local and international wine offerings and provide recommendations to guests
Requirements:
- At least 2 year’s experience in a similar role within the hospitality industry OR Duty Manager license to oversee the smooth operation of the restaurant during shifts
- Passion for quality cuisine and wine
- Flexible availability, including evenings and weekends
- Strong leadership and communication skills
- Ability to work under pressure and in a fast-paced environment
- Self-motivated with a positive attitude
- Familiarity with local and international wines is preferred
- High standard of personal grooming
- Duty Manager license to oversee the smooth operation of the restaurant during shifts, an advantage but not a requirement as can be obtained on the job.
- Previous experience in a fine dining environment, preferably in a senior waitstaff role
- Familiarity with the Rotorua Destination, allowing you to share insights and recommendations with our international guests, is an advantage but not a requirement.
Position Type: Full-time permanent, 40 hours per week'
Only shortlisted candidates will be contacted for an interview. Must be a resident of NZ or possess a valid working visa.
Tokoroa, 35 km from Rotorua
Job Description – Restaurant Manager
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• Employee housing is available on-site. Accommodation may be shared or private, depending on availability at the time of successful placement. No pets allowed.
• Drive-in applicants must be able to...