Parts Manager
CAL>Isuzu is New Zealand's largest Isuzu truck dealership, with branches across Northland, Auckland, Hamilton, and Tauranga. Our success is built on a strong commitment to growth, development, and investing in our people.
This opportunity has arisen due to internal movement within the business, reflecting our strong focus on developing and promoting our people.
We are now seeking an experienced Parts Manager to lead our Hamilton Parts Department. This is a key leadership role, ideal for someone with a proven track record who is ready to take the next step within a respected and high-performing dealership.
About the Role
Reporting to the Branch Manager, you will lead a busy and dynamic parts operation. You'll play a critical role in supporting workshop productivity and delivering outstanding service to customers across retail and trade channels.
Key Responsibilities- Lead and drive the financial performance of the Parts Department
- Oversee day-to-day operations and ensure the team performs at a high level
- Support the workshop with timely and accurate parts supply
- Manage customer enquiries and sales across phone, email, and front counter
- Maintain and optimise inventory systems and stock levels
- Identify and implement continuous improvements across processes and performance
About You
You're an experienced leader with a strong background in parts sales and operations—ideally within the automotive or heavy transport industry. You bring a customer-first mindset and a genuine passion for developing both people and performance.
You will demonstrate:
- Proven leadership experience with the ability to motivate and engage a team
- Strong knowledge of parts systems, processes, and inventory management
- Solid experience in parts sales and customer service
- A focus on continuous improvement and operational efficiency
- Excellent communication and relationship-building skills
- A hands-on, solutions-focused approach
- Competitive salary package aligned with your experience
- Company vehicle
- Medical insurance through Southern Cross
- KiwiSaver contributions
- Modern, safe, and well-equipped facilities
- Ongoing training and development, including Isuzu-specific programmes
- A supportive, high-performing team culture
- Long Service Reward Programme
- Monthly team lunches
- Active social club
- Birthday gift
- Free parking
This is your opportunity to take ownership of a well-run department, build on its success, and make your mark within a leading dealership.