[ref. h99715904] Store Manager

KAWAL AND AYLA HOSPITALITY LIMITED, Warkworth, Auckland

Trading as Fish Nets Warkworth, we are looking for a store Manager, Full Time role -35 to 40 hours per week.

As Store Manager, you'll oversee daily operations, ensuring exceptional customer service, high food quality, and efficient team management. Your leadership will be crucial in maintaining a welcoming environment and upholding the store's reputation for excellence.

Key Responsibilities:

• Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.
• Manage, train, and motivate staff to deliver outstanding customer service.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
• Implement and monitor compliance with food safety regulations and company policies.
• Coordinate staff scheduling to ensure adequate coverage during peak hours.
• Collaborate with suppliers to source fresh, local ingredients.
• Manage all in-store promotional activities and coordinate up-selling to enhance sales.
• Monitor financial performance, including sales and expenses, to meet budgetary goals.

Qualifications & Skills:

• Proven experience of 3 years in a managerial role within the food service industry or a bachelor degree in any stream may substitute the work experience requirement.
• Strong leadership and team-building abilities.
• Excellent communication and customer service skills.
• Knowledge of food safety standards and regulations.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in inventory management and basic financial reporting.

If this sounds like you please apply with your cover letter and CV.