Assistant Store Manager - Auckland
We are looking for an enthusiastic and capable candidate for the Assistant Store Manager's position to autonomously manage the day-to-day operations of our busy store. It is a Full-time role working minimum 30 hours per week.
You would be required to perform the following duties not limited to- Contribute to team effort by accomplishing related results as needed.
- Assist the manager to make a full list of all stock, maintain stock levels and determine how popular an item is before ordering new stock
- Receiving and checking orders from suppliers to ensure accuracy.
- Ensure correct and accurate invoicing of ordered products.
- Assist the manager to review and compare prices of competitor stock and ensure that stock is competitively priced.
- Ensure stock is properly priced and displayed.
- Balancing the till and managing day to day banking and financial transactions.
- Answer the company phone in a friendly and engaging way.
- Meet and greet customers and state that they can ask you for further assistance if necessary.
- If necessary, help customers to choose items, advising of any promotions and then accurately collecting payments at the counter.
- Communicating with customers to review the quality of products and service and noting any questions or concerns they may have.
- Dealing with customer complaints in a satisfactory way.
- To look and suggest opportunities to improve procedures,
- Assist in managing stock levels and making key decisions about stock control and pricing, including implementing stock control systems, stock tracking, purchasing.
- Serving customers, advice and recommend products and add on products
- Follow up on customer complaints/comments quickly and forward them to the store manager promptly
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensure availability of merchandise; determining and maintaining stock levels.
- Ensure Occupational Health and Safety requirements are adhered to
- Maintain professional and technical knowledge
Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing.
Essential Requirements:
- Able to work long and
- Able to work flexible hours including weekends
- A relevant qualification OR
- at least 1 year of relevant work experience is required
we need people who are committed and turn up to work on time unless they have a reasonable excuse.
We do not believe that our standards are too high or too unrealistic. We are more than happy to provide all the training necessary as long as candidates can provide the above characteristics and the pre-requisite for the role. This is a highly committed role, if you feel like you are up for the challenge, then look no further, this role may be what you have been searching for!