Checkout Supervisor - Invercargill

Trusted supermarket in the heart of Te Anau

• Proudly serving locals and visitors alike
• Friendly team delivering top-notch service

Hours: Guaranteed at least 30 hours per week with standard hours of 40 hours per week.

Our client is a well-established supermarket committed to offering customers a wide range of competitively priced products, quality service, and a great shopping experience. With a strong focus on community, customer satisfaction, and team culture, they are now seeking a dedicated Checkout Supervisor to help lead their front-of-store operations.

As Checkout Supervisor, your role will be to plan, organise, lead and control all aspects of the checkout area to ensure excellent service and efficient operations. Your responsibilities will include, but are not limited to:

• Customer service management: Ensure systems and processes support a high level of customer satisfaction
• Staff supervision: Motivate and support checkout staff, encourage team engagement, and foster a cooperative environment
• Training and development: Continually coach staff to deliver top-tier service and ensure they understand policies and procedures
• Cash handling: Oversee preparation and control of all monies, including tills and floats
• Operations: Ensure all checkouts are clean, tidy, and fully functional; and store policies are followed
• Problem resolution: Be the first point of contact for customer complaints and issues
• Health & safety: Ensure all team members comply with Health and Safety and Food Safety requirements
• Support tasks: Assist with weekly specials, pricing accuracy, and other duties delegated by the Assistant Manager

To be successful in this role, you will need:

• At least 1 year of relevant retail or supervisory experience
• Strong leadership and interpersonal communication skills
• Excellent problem-solving ability and a customer-first mindset
• Ability to manage multiple priorities in a fast-paced environment
• Must be able to pass a pre-employment drug and alcohol test
• Must have a clean police report with no charges pending

The following will be highly regarded:

• Duty Manager's Certificate
• First Aid Training
• Lotto Tops Training
• NZ Certificate in Food or Beverage Processing (Level 2)

If you are a motivated and skilled Checkout Supervisor looking to advance your career in a supportive and professional environment, we want to hear from you! Please send your CV, along with a brief cover letter highlighting your relevant experience.

Recruit NZ, part of People Inc specialises in recruitment for small to medium local NZ businesses and has been New Zealand's premier recruitment agency since 2008.