Laboratory Technician

Contribute to our mission, Technology for Life.

Reporting into the Calibrations Manager, the new Laboratory Technician (“LT”) will be based at our IANZ Accredited Petone Laboratory. The LT is to play key role in taking care of calibration work to ISO/IEC 17025. Key responsibilities include:

• Maintenance, repair, and testing of customer products;
• Ensure timely completion of service work and associated records and reports;
• Provide technical assistance to Field Service Technicians and Territory Managers;
• Assess incoming jobs and provide feedback to customers if there are any anticipated delays;
• Conduct presales service work when requested and assist with maintaining database of customer presales requirements;
• Prepare detailed quotations for customers, assist with queries, and always positively promote Draeger;
• Prepare and submit service jobs to ensure that all jobs are invoiced on time;
• Apply a compliance focused mindset across all operations, and;
• Always ensure a safety-first approach.

The ideal candidate will be equipped with the following attributes:

• 2+ years’ exposure in a similar role;
• Formal qualification in a scientific, technical, or laboratory discipline (desirable), or demonstrated relevant experience;
• Proficiency with hand and power tools, and specialised electrical and electronics measurement or communication devices;
• Experience with technical documentation and diagrams, comprehending technical problems presented by customers, or providing effective solutions;
• Well versed in effectively articulating company and product information to customers;
• Working knowledge of routine arithmetic calculations and pricing structures to complete quotations;
• Moderate-to-high level of proficiency with various computer software, including Microsoft Office suite of applications;
• Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
• Team player with a positive attitude and willingness to learn, and;
• Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards;
• Excellent customer focus, stakeholder liaison, problem solving, interpersonal, communication, organisational, and task management skills;
• Current Drivers License.

• Global, trusted company operating since 1889;
• Well established brand and reputation to reinforce your efforts;
• Feel great about being a part of work that truly helps communities;
• Flat structure and open doors, giving you access to all leaders;
• Unique, inclusive, supportive, respected, and proud culture;
• Excellent and thorough on the job training;
• Attractive remuneration package and annual bonus reviewed annually;
• Recognition and service programs and birthday vouchers;
• Employee Assistance Program for you, and your family, and;
• More that you would expect from a global leader.

We are passionate about everything we do. And we do it for Life.

Draeger creates technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, law enforcement, mining, and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

Draeger is an Equal Opportunity Employer. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, or social status.

Read more about having a career – not just a job – at Draeger by viewing our Careers page: https://www.draeger.com/en_aunz/Career

Applicants must demonstrate the right to work New Zealand.

No agency assistance is required.